Customer Care

Toll Free 1800 203 3690 | 91 80 47185579

Email ID
contact@way2wealth.com

Contact Us

You can reach us through multiple channels to enquire about our Product and Services, Account Opening, Miscellaneous Queries, Reporting Grievances etc.

Call Us
  • To Start a Relationship : Call our branch  office to talk to a relationship manager
  • For Queries : Call Toll free no. 1800 203 3690 | 080 47185579
    Mon-Fri: 8.30am to 5:30pm , Sat: 10am to 1pm

  • Details of Compliance Officer:  Raghavendra T K  Phone :  080 43676869, Extn : 802/850  Email :  raghavendrat@way2wealth.com
Email Us

Branch Locator

The unique Way2Wealth concept can be easily experienced through the innovative and customer friendly network of Investment outlets that spans 21 major towns and cities in the country. To get the address of your nearest outlet, select the city close to you.

Online Form

Grievance Redressal

GRIEVANCE REDRESSAL POLICY DOWNLOAD
Customers can who are not satisfied or has any grievances about the products or services provided by the Company, the compliant could be addressed to at the following addresses:

The grievance redressal mechanism within the organisation will be explained to the Client to resolve any dispute, such a mechanism would ensure that all disputes arising out of decisions of our functionaries are heard and disposed off at least at the next higher level.

If the applicant/client is not satisfied with the response that he receives or if he does not hear from the Company, there is an escalated complaint handling mechanism for Clients and the Client could raise the issue with a Compliance Officer of the Company at the following address.

Call Us : Toll Free No. for Client service which is published on our website.

Email Us : grievance@way2wealth.com

Write to Us
Grievance Redressal Officer
Rukmini Towers, 3rd & 4th Floor, # 3/1, Platform Road, Sheshadripuram, Bangalore - 560 020. Karnataka, India.
Ph:91 80 4367 6869, Fax:91 80 43676999

Status of compliant : grievance@way2wealth.com

Compliance Officer
Way2Wealth Brokers Private Limited
Rukmini Towers, 3rd & 4th Floor, # 3/1, Platform Road, Sheshadripuram, Bangalore - 560 020. Karnataka, India.
Ph:91 80 4367 6869, Fax:91 80 43676999

Exchange-Client Grievance Redressal Mechanism

A Client can file his complaint before the NSE / BSE / SEBI Investor Grievance Cell, if the reply is not received from the Company within a period of one month, after the Company concerned has received his representation, or the Company rejects the complaint, or the complaint is not satisfied with the reply given to him by the Company.


ESCALATION MATRIX

Details of Contact Person Address Contact No. Email Id Working Hours
Customer Care Jeevana Santosh/Murali K 3rd Floor, Rukmini Towers, #3/1, Sheshadripuram, Bengaluru-560 020 1800 203 3690,
080 - 4718 5579,
080- 4367 6869 Extn. 825/831
customerservice@way2wealth.com Monday to Friday
9.30 am to 5.30 pm
Head of Customer Care Chinmayee Nayak 3rd Floor, Rukmini Towers, #3/1, Sheshadripuram, Bengaluru-560 020 080 - 4367 6869 Extn. 862 grievance@way2wealth.com
Compliance Officer Raghavendra T K 3rd Floor, Rukmini Towers, #3/1, Sheshadripuram, Bengaluru-560 020 080 - 4367 6869 Extn. 802/850 compliance@way2wealth.com
CEO Shantanu Bharadwaj 3rd Floor, Rukmini Towers, #3/1, Sheshadripuram, Bengaluru-560 020 080 - 4367 6869 Extn. 893 ceo@way2wealth.com

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or Exchange at following portals
NSE - https://investorhelpline.nseindia.com/NICEPLUS/
BSE - https://bseindia.com/static/investors/cac_tm.aspx
MCX - https://www.mcxindia.com/Investor-Services
NSDL - https://nsdl.co.in/nsdlnews/investors.php
CDSL - https://www.cdslindia.com/Footer/grievances.aspx
Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.