The Directors have pleasure in presenting the 31st Annual Report on the business and operations of the Fedbank Financial Services Limited ("Fedfina" / "the Company") together with the Audited Financial Statements for the Financial Year ended 31st March, 2026 ("year under review").
FINANCIAL HIGHLIGHTS
The key highlights of the Audited Financial Statements are presented in the table below:
|
Financial Highlights
|
31s* March, 2026
|
31s* March, 2025
|
|
Total Revenue
|
2,22,661
|
2,07,982
|
|
Net Interest Income (NII)
|
1,22,975
|
1,07,080
|
|
Fees and Other Income
|
11,754
|
15,524
|
|
Operating Expenses & Loan Loss Provisions
|
88,628
|
92,229
|
|
Profit Before Tax
|
46,101
|
30,375
|
|
Net Profit
|
34,360
|
22,518
|
|
Appropriations:
|
|
|
|
Transfer to Reserve Fund
|
6,872
|
4,504
|
|
Balance Carried Over to Balance Sheet
|
27,488
|
18,014
|
|
Total Advances
|
14,31,885
|
11,64,637
|
|
Total Borrowings
|
13,48,413
|
10,26,866
|
|
Total Assets (Balance Sheet Size)
|
16,87,478
|
13,24,970
|
|
Net Worth
|
2,92,610
|
2,54,736
|
|
Ratios:
|
|
|
|
Return on Average Assets (%)
|
2.44%
|
1.82%
|
|
Return on Equity (%)
|
12.62%
|
9.39%
|
|
Earnings per share (?) - Basic
|
' 9.20
|
' 6.06
|
|
- Diluted
|
' 9.12
|
' 6.04
|
|
Book Value per share (?)
|
' 78.19
|
' 68.35
|
|
Cost to Income ratio (%)
|
57.23%
|
57.58%
|
|
Capital Adequacy Ratio (%)
|
22.40%
|
21.92%
|
Highlights of Performance
The total revenue of the Company for the financial year ended 31st March, 2026 has increased to ' 2,22,661 Lakhs as against ' 2,07,982 Lakhs for the previous year ended 31st March, 2025. Similarly, Net Interest Income (NII) grew by 15% from ' 1,07,080 Lakhs in FY 2024-25 to ' 1,22,975 Lakhs in FY 2025-26. The revenue increased by 7% on the back of growth of 23% in loan book during the year. The net profit of the Company increased by 53% to ' 34,360 Lakhs for the financial year ended 31st March, 2026, as against ' 22,518 Lakhs for the financial year ended 31st March, 2025. The Net worth of Company at the end of previous financial year, i.e. 31st March, 2025, was ' 2,54,736 Lakhs and closing Net worth as on 31st March, 2026, was ' 2,92,610 Lakhs.
Growth in Business
As of 31st March, 2026, the AUM increased by 27.5% compared to FY 2024-25, reaching ' 20,15,314 Lakhs while disbursements improved by 67.18% to ' 31,41,014 Lakhs.
Over the past year, ' 2,43,265 Lakhs of the gold loan AUM was through co-lending, and the Company conducted portfolio sell- down transactions totaling ' 2,57,933 Lakhs. At the end of the year, 12.1% of the AUM was off the books.
CREDIT RATING
The Company has obtained credit ratings from India Ratings & Research Private Limited, CARE Ratings Limited, CRISIL Limited and ICRA Limited.
The details of all the credit ratings obtained as on 31st March, 2026 are given below:
|
Name of the Credit Rating Agency
|
Facilities / Instruments
|
Credit Rating
|
|
India Ratings & Research Private Limited
|
• Bank Loans
• Non-Convertible Debentures
• Non-convertible Debentures subordinated debt
|
IND AA /Stable
|
|
CARE Ratings Limited
|
Non-Convertible Debentures
|
CARE AA ; Stable
|
|
CARE Ratings Limited
|
Long Term / Short Term bank facilities
|
CARE AA ; Stable/ CARE A1
|
|
CARE Ratings Limited
|
Long-term instruments
|
CARE AA ; Stable
|
|
CARE Ratings Limited
|
Subordinated Debt
|
CARE AA ; Stable
|
|
Crisil Ratings Limited
|
Commercial Paper
|
CRISIL A1
|
|
Crisil Ratings Limited
|
Non-Convertible Debentures
|
Crisil AA /Stable
|
|
ICRA Limited
|
Commercial Paper
|
ICRA A1
|
|
ICRA Limited
|
Subordinated Debt
|
ICRA AA (Stable)
|
EXPANSION OF NETWORK
The Company has broadened its geographical presence by establishing new branches in different locations, thereby enhancing accessibility for its customers. With the opening of 148 branches, the branch network has now reached to 757 branches as on 31st March, 2026 across 17 states for different products and the break-up is as follows:
|
State / Union Territories
|
MSME Hubs
|
Gold Loan
|
MSME Gold Loan (Vyapaar)
|
Grand Total
|
|
Andhra Pradesh
|
9
|
42
|
6
|
57
|
|
Chandigarh
|
1
|
-
|
-
|
1
|
|
Delhi NCR
|
1
|
45
|
-
|
46
|
|
Goa
|
-
|
5
|
-
|
5
|
|
Gujarat
|
11
|
110
|
15
|
136
|
|
Haryana
|
7
|
25
|
-
|
32
|
|
Karnataka
|
9
|
77
|
9
|
95
|
|
Madhya Pradesh
|
7
|
8
|
5
|
20
|
|
Maharashtra
|
31
|
102
|
8
|
141
|
|
Pondicherry
|
2
|
1
|
-
|
3
|
|
Punjab
|
1
|
12
|
-
|
13
|
|
Rajasthan
|
10
|
19
|
5
|
34
|
|
Tamil Nadu
|
26
|
57
|
7
|
90
|
|
Telangana
|
4
|
27
|
11
|
42
|
|
Uttar Pradesh
|
9
|
21
|
2
|
32
|
|
Uttarakhand
|
1
|
5
|
2
|
8
|
|
U/T- Dadra & Nagar Haveli
|
-
|
2
|
-
|
2
|
|
Grand Total
|
129
|
558
|
70
|
757
|
BUSINESS OVERVIEW
The Company has maintained a stable performance with a focus on credit quality and returns. Its strong parentage and robust credit rating have enabled access to equity and debt on competitive terms. The Company offers a diversified range of products catering to underpenetrated market segments, which have demonstrated growth potential. The Company has a dedicated workforce of 5303 employees spread across 17 states and union territories.
There is no change in the nature of business of the Company for the year under review. Further information on the business overview and outlook and state of the affairs of the Company is discussed in detail in the Management Discussion & Analysis Report.
All the Non-Convertible Debentures issued by the Company are listed on BSE. The details of all the outstanding Non-convertible Debentures as on 31st March, 2026 are mentioned below:
|
NCD Series/ Security name
|
Date of Allotment
|
Date of Redemption
|
Amount Outstanding (in ')
|
|
Reset Rate Secured Rated Listed Non Convertible Debentures Letter of Allotment Date of Maturity 26th June, 2027
|
26th June, 2023
|
26th June, 2027
|
31,25,00,000
|
|
9% Unsecured Rated Listed Redeemable Non Convertible Subordinate Tier II Debentures Letter of Allotment Date of Maturity 26th April, 2030
|
26th May, 2023
|
26th April, 2030
|
2,00,00,00,000
|
|
G-Sec Secured Rated Listed Redeemable Principal Protected Market Linked Non Convertible Debentures Letter of Allotment Date of Maturity 04th April, 2026
|
4th January, 2023
|
4th April, 2026
|
200,00,00,000
|
|
9.90% Unsecured Listed Rated Redeemable Non Convertible Debentures Date of Maturity 30th September, 2027
|
30th September, 2020
|
30th September, 2027
|
250,00,00,000
|
|
Repo Rate Linked Secured Rated Listed Redeemable Non Convertible Debenture Letter of Allotment Series I-2408 Date Of Maturity 14th August, 2028
|
14th August, 2024
|
14th August, 2028
|
75,00,00,000
|
|
G Reset Rate Secured Rated Listed Redeemable Non Convertible Debenture Series 4 Date of Maturity 05th January, 2029
|
6th January, 2026
|
5th January, 2029
|
200,00,00,000
|
|
8.85% Unsecured Rated Listed Redeemable Non Convertible Debenture Series I Date of Maturity 21st October, 2033
|
24th March, 2026
|
21st October, 2033
|
250,00,00,000
|
|
8.90% Unsecured Rated Listed Redeemable Non Convertible Debenture Series II Date of Maturity 21st November, 2033
|
24th March, 2026
|
21st November, 2033
|
200,00,00,000
|
DIVIDEND
In view of the planned business growth, the Board deems it proper to preserve the resources of the Company for its activities and therefore, do not propose any dividend for the financial year ended 31st March, 2026.
DIVIDEND DISTRIBUTION POLICY
Since the Company is one of the top 1000 listed Companies as per market capitalisation as on 31st March, 2026 and in accordance with the Regulation 43A of Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015 (SEBI Listing Regulations), the Dividend Distribution Policy is available on the website of the Company athttps://www.fedfina.com/site/assets/ files/2898/dividend distribution policy.pdf
AMOUNT PROPOSED TO BE TRANSFERRED TO STATUTORY RESERVES
The Board of Directors has proposed a transfer of ' 6,872 Lakhs to the Statutory Reserves maintained under Section 45IC of the RBI Act, 1934.
ASSET-LIABILITY MANAGEMENT
The Company follows a well-defined Asset Liability Management (ALM) system, driven by Asset Liability Committee (ALCO), to monitor efficiently and pursue appropriate policy initiatives.
Liquidity positions are examined regularly across the specified time buckets to assess and manage mismatches. The ALM policy and practices of the Company are in line with the regulatory guidelines, designed to protect against liquidity as well as interest rate risk challenges and to optimise cost of funds at all times to fund growth requirements.
The Company maintains a robust ALM framework, overseen by the ALCO, to ensure prudent monitoring and strategic decision making. This system enables the Company to effectively manage liquidity and interest rate risks while aligning with business growth objectives.
Liquidity positions are reviewed regularly across defined time buckets to identify and address any potential mismatches. The Company’s ALM policy and practices are fully compliant with regulatory guidelines and are structured to mitigate liquidity and interest rate risks. In doing so, the Company aims to optimise the cost of funds and support sustained growth.
CHANGES IN CAPITAL STRUCTURE Authorised Share Capital of the Company:
The Authorised Share Capital of the Company is ' 10,00,00,00,000/- (Rupees One Thousand Crores only) consisting of 99,00,00,000 (Ninety-nine Crores) equity
shares of ' 10/- (Rupees Ten) each and 1,00,00,000 (One Crores) 0.01% non-cumulative redeemable preference shares of face value ' 10 (Rupees Ten) each.
Issued, Subscribed and Paid-up Share Capital of the Company:
The Issued, Subscribed and Paid-up share capital of the Company changed from ' 3,72,71,68,540/- comprising of 37,27,16,854 Equity shares of face value of ' 10 each to ' 3,74,20,61,010/- comprising 37,42,06,101 of Equity shares of face value of ' 10 each.
The issued, subscribed and paid-up share capital increased due to allotment of equity shares under the Employee Stock Option Plan (ESOP) to eligible employees upon exercise of vested options. During the year under review, 14,89,247 equity shares of face value of ' 10/- each were allotted pursuant to exercise of stock options by the employees of the Company under The Fedbank Financial Services Limited - Employees Stock Option Plan 2018, as amended.
ISSUE OF DEBENTURES
During the period under review, the Board of Directors at their Meeting held on 25th August, 2025, approved the issuance of Non-Convertible Debentures ("NCDs") up to ' 2,500 Crores, in one or more tranches, on a private placement basis, subject to the approval of the shareholders.
Pursuant to the aforesaid approval and approval of the Shareholders obtained at the Annual General Meeting held on 29th September, 2025, the Company, during the year, issued and allotted the following Non-Convertible Debentures on a private placement basis:
• 20,000 (Twenty Thousand) Rated, Listed, Senior,
Secured, Redeemable, Non-Convertible Debentures having a face value of ' 1,00,000/- (Rupees One Lakh only) each, aggregating up to ' 200,00,00,000/- (Rupees Two Hundred Crore only), carrying a coupon of 7.29% p.a., allotted on 6th January, 2026.
• 25,000 (Twenty-Five Thousand) Rated, Listed,
Unsecured, Subordinated, Redeemable, Non¬
Convertible Debentures having a face value of ' 1,00,000/- (Rupees One Lakh only) each, aggregating up to ' 250,00,00,000/- (Rupees Two Hundred and Fifty Crores only), carrying a coupon of 8.85% p.a., allotted on 24th March, 2026; and
• 20,000 (Twenty Thousand) Rated, Listed, Unsecured, Subordinated, Redeemable, Non-Convertible Debentures having a face value of ' 1,00,000/- (Rupees One Lakh only) each, aggregating up to ' 200,00,00,000/- (Rupees Two Hundred Crores only), carrying a coupon of 8.90% p.a., allotted on 24th March, 2026.
MANAGEMENT DISCUSSION AND ANALYSIS ("MDA")
In compliance with the Regulation 34 of the SEBI Listing Regulations, a separate section on Management Discussion and Analysis which includes details on the state of affairs of the Company forms part of this Annual Report.
CORPORATE GOVERNANCE
Corporate Governance has been an integral part of the way the Company has been doing business since inception. The Company believes that good Corporate Governance emerges from the application of the best and sound management practices and compliance with the laws coupled with adherence to the highest standards of transparency and business ethics.
The Company seeks to embed and sustain a culture that will enable us to achieve our objectives through effective corporate governance and enhance transparent engagement with key stakeholders.
A separate report on Corporate Governance setting out the governance structure, principal activities of the Board and its Committees and the policies and practices that enable the Board to fulfil its stewardship responsibilities together with a Certificate from the Secretarial Auditor of the Company confirming the compliances with the Corporate Governance requirements as stipulated under SEBI Listing Regulations forms part of this Annual Report.
BUSINESS RESPONSIBILITY AND SUSTAINABILITY REPORTING ('BRSR')
In compliance with Regulation 34(2)(f) of the SEBI Listing Regulations, as applicable, the Business Responsibility and Sustainability Report (BRSR) of the Company for the financial year ended 31st March, 2026, forms part of this Annual Report as a separate report.
The BRSR provides a comprehensive overview of the Company’s Environmental, Social, and Governance (ESG) initiatives, disclosures, and performance. It reflects the Company’s commitment to responsible and sustainable business practices, aligned with the expectations of its stakeholders and regulatory requirements.
EMPLOYEES STOCK OPTION SCHEME
The Company had formulated the Employees Stock Option Scheme, 2018 ("ESOS, 2018"), duly approved by the shareholders of the Company to enable its employees to participate in the future growth and financial success of the Company. The Company also intends to use this ESOS, 2018 to attract and retain talent in the organisation. The Employee Stock Option Scheme was formulated in accordance with the SEBI guidelines, as amended from time to time. The eligibility and number of options to be granted to an employee is determined on the basis of various parameters such as scale, designation, performance, grades, period of service, Company’s performance and such other parameters as may be decided by the Nomination & Remuneration Committee of the Board from time to time in its sole discretion.
Further, a scheme titled 'Fedbank Financial Services Limited- Employees Stock Option Scheme, 2024’ ("ESOS 2024") in accordance with the Securities and Exchange Board of India (Share Based Employee Benefits and Sweat Equity) Regulations, 2021 for the benefit of employees was approved by the Shareholders at the AGM held on 19th September, 2024.
During the year under review, 14,89,247 equity shares of face value of ' 10/- each were allotted to employees pursuant to exercise of stock options by the employees of the Company under ESOS 2018.
Other statutory disclosures as required under Regulation 14 of Securities and Exchange Board of India (Share Based Employee Benefits and Sweat Equity) Regulations, 2021 and Rule 12 of the Companies (Share Capital and Debentures) Rules, 2014 on ESOS is available on the website of the Company athttps://fedfina.com/site/assets/files/181670/ disclosure pursuant to regulation 14 of sebi sbeb regulations- 2021 as on march 31- 2026.pdf
NOMINATION AND REMUNERATION POLICY
The Company has formulated Nomination and Remuneration Policy under the provisions of Section 178 of the Act and SEBI Listing Regulations and the same is uploaded on the website of the Company athttps://www.fedfina.com/site/ assets/files/2898/nomination remuneration policy.pdf.
The Company has also formulated Compensation Policy in accordance with the RBI Circular dated 29th April, 2022.
ALTERATION OF MEMORANDUM AND ARTICLES OF ASSOCIATION
During the year under review, there were no changes in the Memorandum and Articles of Association of the Company. However, the Board of Directors of the Company have, subject to the approval of the shareholders of the Company, approved alteration of Articles of Association of the Company which is given in the Notice of the 31st AGM, being sent with this Annual Report.
The existing Memorandum and Articles of Association of the Company are in compliance with the applicable provisions of the Companies Act, 2013 and SEBI Listing Regulations.
DIRECTORS AND KEY MANAGERIAL PERSONNEL
The composition of the Board is in accordance with Section 149 of the Companies Act, 2013 and Regulation 17 of the
SEBI Listing Regulations with an optimum combination of Executive, Non-executive and Independent Directors including two women directors.
As on the date of this report, the Board of Directors of the Company comprised of five (5) Independent Directors, one (1) Non-Executive Non-Independent Chairman, two (2) Nominee Directors and one (1) Managing Director & CEO (MD & CEO).
The Company has a Non-executive Chairman who is not related to the MD & CEO.
Changes in the Directorship
During the year under review and till the date of the Report, following changes took place in the composition of the Board of Directors of the Company:
Mr. Muralidharan Rajamani (DIN: 01690363) was appointed as an Independent Director (Additional) of the Company with effect from 24th January, 2025, and his appointment was subsequently approved by the shareholders on 16th April, 2025 vide Special Resolution through Postal Ballot.
Mr. Maninder Singh Juneja (DIN: 02680016), Nominee Director representing True North Fund VI LLP resigned from the Board with effect from 14th May, 2026 following the exit of True North Fund VI LLP from the Company. He confirmed that there were no other material reasons for his resignation.
Section 152 of the Act provides that unless the Articles of Association provide for retirement of all directors at every AGM, not less than two-third of the total number of directors of a public company (excluding the Independent Directors) shall be persons whose period of office is liable to determination by retirement of directors by rotation, of which one-third are liable to retire by rotation.
Accordingly, Mr. Harsh Dugar (DIN: 00832748) will retire by rotation at the ensuing AGM and being eligible, has offered himself for reappointment.
Changes in Key Managerial Personnel (KMP)
• Mr. Rajaraman Sundaresan ceased to be the Company Secretary & Compliance Officer and KMP of the Company from close of business hours on 31st July, 2025 pursuant to completion of his term.
• Upon recommendation of Nomination and Remuneration Committee, the Board at its meeting held on 28th July, 2025 appointed Mr. Parthasarathy Iyengar as Company Secretary & Compliance Officer and a KMP of the Company with effect from 1st August, 2025.
There were no other changes except as above in the composition of the Board of Directors and KMP of the Company during the year under review and as on the date of this report.
BOARD MEETINGS HELD DURING THE YEAR
During the year under review, Board of Directors met 11 times and the gap between any two meetings did not exceed one hundred and twenty days.
The dates on which the meetings were held are 23rd April, 2025, 28th April, 2025, 29th April, 2025, 2nd May, 2025, 28th July, 2025, 25th August, 2025, 17th October, 2025, 7th November,
2025, 15th January, 2026, 26th February, 2026 and 3rd March,
2026.
Details of the meetings and attendance thereat forms part of the Report on Corporate Governance.
DECLARATION FROM INDEPENDENT DIRECTORS
There were five (5) Independent Directors on the Board of the Company as on 31st March, 2026. The Independent Directors have submitted declarations that they continue to fulfil the criteria of independence laid down under Section 149 of the Companies Act, 2013, Regulation 16 of SEBI Listing Regulations and complied with the Code for Independent Directors prescribed in Schedule IV to the Act.
The Independent Directors have confirmed that they are not aware of any circumstance or situation, which exists or may be reasonably anticipated, that could impair or impact their ability to discharge their duties with objective judgement and without any external influence.
In the opinion of the Board, the Independent Directors are eminent persons and possess requisite qualifications, integrity, expertise and experience in the relevant functional areas.
All the Independent Directors have a valid registration in the Independent Director’s databank of the Indian Institute of Corporate Affairs as required under Rule 6(1) of the Companies (Appointment and Qualification of Directors) Rules, 2014.
INDEPENDENT DIRECTORS' MEETING
Pursuant to the Act and SEBI Listing Regulations, the independent directors must hold at least one meeting in a financial year without attendance of Non-independent directors and members of the Management. Accordingly, meeting of independent directors of the Company was convened on 25th August, 2025, and was subsequently adjourned due to paucity of time and concluded on 12th September, 2025. The Independent Directors:
• noted the report of performance evaluation of the Board and committees for the FY 2024-25;
• reviewed the performance of Non-independent directors and the Board as a whole;
• reviewed the performance of the Chairman of the Board, taking into account the views of executive and Non-executive directors; and
• assessed the quality, quantity, and timeliness of flow of information between the Company’s Management and the Board that is necessary for the Board to effectively and reasonably perform their duties.
Suggestions of the Independent Directors were noted by the Board.
BOARD EVALUATION
The Company has defined a manner of evaluation as per the provisions of the Act and SEBI Listing Regulations and formulated a method for the evaluation of the performance of the Board, its committees and individual Directors. The annual evaluation of the performance of the individual Directors (including the Chairman of the Board) was conducted on parameters such as level of engagement and contribution and independence of judgment - thereby safeguarding the interests of the Company.
The performance evaluation of the Independent Directors was carried out by the entire Board, excluding the director being evaluated. The performance evaluation of the Chairman, the Non-Independent Directors and Board as a whole was carried out by the Independent Directors. The Board also carried out annual performance evaluation of the working of each of its Board constituted Committees.
All the Directors have confirmed that they satisfy the 'fit and proper’ criteria in terms of the provisions of Master Direction- Reserve Bank of India (Non-Banking Financial Companies- Governance) Directions, 2025 as amended from time to time and that they are not disqualified from being appointed/ re-appointed/continuing as Director in terms of Section 164(1) and (2) of the Act. None of the Directors of the Company are disqualified and/or debarred as per the applicable provisions of the Act and the Securities and Exchange Board of India.
The Directors have expressed their satisfaction with the evaluation process. The Board opined that the Board Committees’ composition, structure, processes and working procedures are well laid down and that the Board Committees members have adequate expertise drawn from diverse functions, industries and business and bring specific competencies relevant to the Company’s business and operations.
All Board members and senior management personnel have affirmed compliance with the Company’s code of conduct for the FY 2025-26.
COMMITTEES
Details on composition of various Committees of the Board, terms of reference and number of meetings of the Committees held are given in the Corporate Governance Report which forms part of the Annual Report.
COMPLIANCE WITH THE SECRETARIAL STANDARDS
During the year under review, the Company has complied with the applicable secretarial standards issued by the Institute of Company Secretaries of India.
THE CHANGE IN THE NATURE OF BUSINESS, IF ANY
There was no change in the nature of business of the Company during the financial year ended 31st March, 2026.
HUMAN RESOURCE
The Company has always prided itself in being a people first organisation. Our evolved digitised onboarding assisted us in seamless joining for new joiners in different geographies where we have expanded our presence. Our employee strength has grown by 6.3% over the previous year, in line with our business expansion plans. Our concentration revolves around continuous growth, culture and a learning experience. To nurture this talent, the Company has implemented practices focused on skill enhancement through regular training sessions, leadership development programs, and a transparent performance management system. Additionally, priority is given to maintaining a healthy work-life balance for our employees, believing it enhances their productivity and motivation.
1. Restart with Fedfina:
As part of our continued commitment to promoting gender diversity and inclusion, the Company continued the Restart with Fedfina initiative, to help women professionals with career breaks an opportunity to re-enter the workforce to rebuild their careers.
2. Digital Recruitment & In-house Background Verification:
We have an in-house recruitment module with sole purpose to automate the recruitment process, making it more efficient and structured for the organisation. It aims to minimise the TAT and enhance recruitment experience for both interviewer and candidates by providing a centralised platform.
We also have an Internal BGV to ensure that an applicant's background is thoroughly evaluated, that there is no criminal history, and that the individual is the best fit for the company. This process decreases BGV's costs, reduces dependency on external vendors, lowers risks, prevents fraud, and ensures that the business complies with legal requirements.
3. Apprentice Program:
This year we have on boarded over 400 apprentices under National Apprenticeship Promotion Scheme
(NAPS) by the Government with an objective to develop skilled workforce, enhance employability, and foster a pipeline of talent for industries. They focus on providing practical, on-the-job training alongside theoretical learning, leading to nationally recognised qualifications and increased career opportunities for apprentices.
4. Capability Building:
We are continuing our endeavours to build capabilities across the organisation through our learning interventions. Few of them are,
D.R.E.A.M. - A structured capability development journey for Relationship Managers, focused on strengthening sales effectiveness, customer engagement, and overall business performance.
Gurukul Training, monthly learning sessions jointly facilitated by Business, Quality and Credit teams to reinforce product knowledge, process excellence, policy understanding and the sharing of field best practices.
Story-Based Learning, a learning initiative that draws lessons from renowned books and movies, making leadership, teamwork, communication, and behavioural concepts engaging and relatable.
Professional Skill Development Sessions - Learning interventions focused on enhancing workplace effectiveness through topics such as time management, MS Office productivity, collaboration, communication, and other essential professional skills.
ACE Assessments - Capability assessments conducted across key business functions to benchmark knowledge levels, identify learning priorities.
5. Leadership Development:
The Company is continuing to invest in building leadership pipeline through various development initiatives across levels.
Utkarsh Program, a structured leadership development program for Area and Regional Business Heads, designed to strengthen people leadership, accountability, and business performance.
Compass, a capability-building initiative for people managers focused on developing essential managerial skills, enabling them to lead teams effectively, drive performance, and create a positive team culture.
Leadership League Network, a CXO-led mentorship and knowledge-sharing platform that provides
employees with an opportunity to engage directly with senior leaders, gain business insights, and learn from their leadership experiences.
Leadership Dialogues, an interactive speaker series featuring accomplished industry leaders, aimed at inspiring employees through conversations on leadership, career growth, ownership, resilience, and professional excellence.
6. Employee Experience & Engagement:
We continued to foster an engaging, inclusive and collaborative workplace through various employee engagement initiatives. Few of them are,
Sakhi@Fedfina, a dedicated platform for the engagement and development of women employees, featuring discussions and initiatives focused on wellbeing, career growth, leadership, and personal development. As part of this initiative, Power Within Us brought together four of our women leaders to share their journeys and inspire employees through conversations on leadership, resilience, and growth on this Women's Day.
Fedfina Cricket League, an annual cricket tournament that brings together employees of regional offices, fostering camaraderie, teamwork, and a spirit of healthy competition while strengthening cross-functional relationships.
Employee Engagement Calendar, a year-round calendar of engagement initiatives including festival celebrations, competitions, recognition activities, and team-building events aimed at strengthening employee morale and workplace culture.
7. Employee Voice & Connection:
We continued to create regular opportunities for listening, dialogue, and meaningful employee interactions.
Mad • Sad • Glad, a structured team engagement exercise that encourages employees to openly share their positive experiences, concerns, and suggestions, helping managers understand team sentiment and identify opportunities for improvement.
Filter Kappi, an Informal leadership connect session that provides employees with an open platform to interact with senior leaders, exchange ideas, ask questions, and strengthen organisational transparency.
8. Community & Social Impact:
We encouraged employees to contribute to meaningful social causes through various volunteering initiatives, including, Blood Donation Drives and Annapurna
Grain Drive, participation in TATA marathon to support Cuddles Foundation.
PARTICULARS OF EMPLOYEES
Disclosures relating to remuneration and other details as required in terms of the provisions of Section 197(12) of the Act read with Rule 5(1) of the Companies (Appointment and Remuneration of Managerial Personnel) Rules, 2014 are given in Annexure I which forms part of this Report.
Further, in accordance with the provisions of Sections 197(12) & 136(1) of the Act read with the Companies (Appointment and Remuneration of Managerial Personnel) Rules, 2014, the list pertaining to the names and other particulars of employees drawing remuneration in excess of the limits set out in the aforesaid Rules, is kept open for inspection during working hours at the Registered Office of the Company and the Report & Accounts as set out therein are being sent to all the Members of the Company. Any Member, who is interested in obtaining these, may write to the Company Secretary at the Registered Office of the Company.
CAPITAL ADEQUACY
The Company's capital adequacy ratio stood at 22.4% as on 31st March, 2026 which is well above the threshold limit of 15% prescribed by the Reserve Bank of India. Tier-I Capital ratio alone stood at a healthy 17.53%.
PUBLIC DEPOSITS
The Company is a Non-Deposit taking Systematically Important NBFC and has not accepted public deposits falling under purview of provisions of Section 73 of the Act during the year. Hence the requirement of furnishing the details in terms of Chapter V of the Companies Act, 2013 is not applicable.
RISK MANAGEMENT POLICY
Risk management forms an integral part of our business. The Company has a Board approved Enterprise Risk Management Policy that lays down the overall framework for identifying, assessing, measuring and monitoring various elements of risk involved in the businesses and for formulation of procedures and systems for mitigating such risks. The main objective of this policy is to ensure sustainable and prudent business growth. The Company has defined the Risk Appetite Statement (RAS) for monitoring all critical risks and ensuring compliance to the RAS.
The Risk Management Committee, a dedicated board-level committee, plays a pivotal role in continuously reviewing, approving, and refining our risk management policies and procedures and governing framework for each type of risk on a regular periodicity. The Committee monitors the compliance of risk parameters and aggregate exposures within the defined limits.
Directors have basis recommendation of Risk Management Committee adopted ICAAP Policy and Framework with the objective of ensuring availability of adequate capital to support all risks in business and also to enable an effective risk management system in the Company.
Additionally, the Company has Operational Risk Management Policy with an objective to improve the effectiveness of Operational Risk Management of the Company and enhance its Operational Resilience.
The Company continues to invest in people, processes, training and technology; so as to strengthen its overall Risk Management Framework.
AUDITORS1. STATUTORY AUDITORS & THEIR REPORT
M/s. KKC & Associates LLP Chartered Accountants (Firm Registration No. 105146W / W100621) were appointed as Statutory Auditors of the Company by the members of the Company for a term of three years
i.e. from the conclusion of 29th Annual General Meeting (AGM) held on 19th September, 2024 till the conclusion of the 32nd Annual General Meeting.
M/s. KKC & Associates LLP Chartered Accountants, (Firm Registration No. 105146W / W100621) have confirmed that they have subjected themselves to Peer Review process by the Institute of Chartered Accountants of India ("ICAI") and hold valid certificate issued by the Peer Review Board of ICAI.
Further, M/s. KKC & Associates LLP Chartered Accountants, (Firm Registration No. 105146W / W100621) conducted the statutory audit for FY 2025-26. There are no qualifications, reservations, adverse remarks or disclaimers made by the Statutory Auditors in their Audit Report for FY 2025-26. The notes to the accounts referred to in the Auditors’ Report are self-explanatory and therefore do not call for any further clarifications under Section 134(3) (f) of the Act. Your Company continues to adopt best practices to ensure a regime of financial statements with unmodified audit opinion.
In accordance with the Reserve Bank of India (Non¬ Banking Financial Companies - Statutory Audit) Directions, 2026 dated 31st July, 2026 ("RBI Directions"), Non-Banking Financial Companies (NBFCs) having an asset size of ' 15,000 Crores or more as at the end of the previous year are required to appoint joint statutory auditors, comprising a minimum of two audit firms.
Pursuant to the said regulatory requirement and based on the recommendation of the Audit Committee, the Board of Directors has approved the appointment of
M/s. V Sankar Aiyar & Co., Chartered Accountants, (Firm Registration No. 109208W) as one of the Joint Statutory Auditors of the Company for a term of three (3) consecutive financial years, commencing from the conclusion of the 31st Annual General Meeting (AGM) and continuing until the conclusion of the 34th AGM, subject to the approval of the members at the ensuing AGM.
M/s. V. Sankar Aiyar & Co., Chartered Accountants, (Firm Registration No. 109208W) have confirmed their eligibility and compliance with the provisions of Section 139 and Section 141 of the Companies Act, 2013, read with the rules made thereunder, and have also affirmed that they meet the criteria prescribed under the Chartered Accountants Act, 1949 and the regulations framed thereunder. They have further confirmed that they are not disqualified from being appointed as Joint Statutory Auditors of the Company.
Adoption of Policy for appointment of Statutory Auditors
In compliance with the RBI Directions, the Company has in place a Policy for appointment of Statutory Auditors of the Company.
2. SECRETARIAL AUDITORS & THEIR REPORT
DKJ & Associates, Company Secretaries were appointed as the Secretarial Auditors to conduct the Secretarial Audit for the financial year ended 31st March, 2026. The Report of the secretarial auditors in the prescribed Form MR-3 is set out in Annexure-II to this Report. The Secretarial Audit Report does not contain any qualifications, reservation or adverse remark.
FRAUD REPORTING
Pursuant to the Board approved 'Fraud Risk Management and Fraud Investigation Policy’ of the Company, information relating to all frauds are reported to the Audit Committee of the Board on quarterly basis.
During the year under review, frauds detected have been timely reported to the Audit Committee/Board as well as to the Reserve Bank of India (RBI) amounting to ' 110 Lakhs.
Pursuant to the section 143(12) of the Companies Act, 2013, no frauds were reported by the Auditors of the Company to the Audit Committee during the year under review.
INTERNAL CONTROL SYSTEMS AND THEIR ADEQUACY
The Company believes that strong internal control system and processes play a critical role in the health of the Company. The Company has instituted adequate internal control systems commensurate with the nature of its business & size of operations. The Company’s well-defined
organisational structure, documented policy guidelines, defined authority matrix and internal controls ensure efficiency of operations, compliance with internal policies and applicable laws and regulations as well as protection of resources. The internal control system is supplemented by internal audits, regular reviews by the management and standard policies and guidelines which ensure reliability of financial and all other records. The Company’s Internal Audit department performed regular reviews of business processes to assess the effectiveness & adequacy of the internal control systems, compliance with policies and procedures. The Company upholds strong governance with a risk-based internal audit framework to identify and mitigate operational risks efficiently.
All significant audit observations of the internal auditors and follow up actions were duly reported to the Audit Committee.
INTERNAL FINANCIAL CONTROLS AND THEIR ADEQUACY
Internal Financial Controls laid down by the Company is a systematic set of controls and procedures to ensure orderly and efficient conduct of its business including adherence to the Company’s policies, safeguarding of its assets, prevention and detection of frauds and errors, accuracy and completeness of the accounting records and timely preparation of reliable financial information. Internal financial controls not only require the system to be designed effectively but also to be tested for operating effectiveness periodically.
During the year under review, the Company had engaged a firm of Chartered Accountants to evaluate the internal financial control framework and to test its operating effectiveness. Based on the testing conducted by the aforesaid firm, the Board is of the view that the Company has laid down adequate internal financial controls commensurate with the nature and size of its business operations and these controls are adequate and operating effectively and no material weaknesses have been observed.
RELATED PARTY TRANSACTIONS
All the related party transactions that were entered into during the financial year were on arm’s length basis and in the ordinary course of business.
The related party transactions were placed before the Audit Committee on a quarterly basis. Transactions with related parties, as per the requirements of Accounting Standards, are disclosed in the notes to accounts annexed to the financial statements.
All the related party transactions that were entered into during the financial year were on arm’s length basis and in ordinary course of business. There were no contracts or arrangements entered into with related parties referred to in
Section 188(1) of the Act during FY 2025-26 and hence Form AOC-2 is not required to be enclosed with Directors’ Report in accordance with Rule 8(2) of the Companies (Accounts) Rules, 2014.
The Related Party Transactions Policy has been hosted on the website of the Company at:https://www.fedfina.com/ site/assets/files/2898/related party transactions policy. pdf.
The Shareholders of the Company through Postal Ballot Notice dated 28th April, 2025, accorded their approval for entering into and/or carrying out and/or continuing with material related party transaction(s) with Federal Bank Limited for FY 2025-26.
Further, the Shareholders of the Company through Postal Ballot Notice dated 28th April, 2026, accorded their approval for entering into and/or carrying out and/or continuing with material related party transaction(s) with Federal Bank Limited for FY 2026-27 and till one year from the effective date of passing of this resolution.
In order to align the approval process with the AGM cycle, and to regularise shareholder approvals from one AGM to the next instead of through postal ballot, and considering that such approvals are valid for a period of one year under the SEBI Listing Regulations, the Company is placing the proposal for approval of members at the ensuing AGM. The approval sought covers the entering into and/or carrying out and/or continuing of material related party transactions with Federal Bank Limited from the date of the 31st Annual General Meeting up to the date of the next Annual General Meeting of the Company, for a period not exceeding fifteen months.
MATERIAL CHANGES AND COMMITMENTS AFFECTING THE FINANCIAL POSITION OF THE COMPANY THAT OCCURRED BETWEEN THE END OF THE FINANCIAL YEAR TO WHICH THIS FINANCIAL STATEMENT RELATE TILL THE DATE OF THIS REPORT
No material changes and commitments affecting the financial position of the Company have occurred between the Financial year ended 31st March, 2026 till the date of this report.
PARTICULARS OF LOANS, GUARANTEES AND INVESTMENTS UNDER SECTION 186 OF THE COMPANIES ACT, 2013
The Company, being a NBFC registered with RBI, is exempted from complying with the provisions of section 186 of the Act related to loans made, guarantees given and securities provided. However, the details of investments made by the Company pursuant to the provisions of Section 186 (4) of the Act are given in Note 9 to the Financial Statements.
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Particulars
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For the year ended 31s* March, 2026
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No. of loan accounts
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4,633
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Principal Amount outstanding at the date of auction (' in Lakhs)
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2,039
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Interest, penalty and other charges amount outstanding at the date of auction (' in Lakhs)
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2,756
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Total value fetched (' in Lakhs)
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4,401
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Note: No entity within the Company’s group including any holding or associate Company had participated in any of the above auctions.
VIGIL MECHANISM
As per the provisions of Section 177(9) of the Companies Act, 2013, the Company is required to establish an effective Vigil Mechanism for Directors and employees to report genuine concerns. The Company as part of this has in place a Board approved "Whistle Blower Policy" to deal with the instances of fraud and mismanagement, if any. The said policy is available on the website of the Company at https://fedfina.com/site/assets/files/7898/whistle blower policy.pdf.
This Vigil mechanism of the Company is overseen by the Audit Committee and provides adequate safeguard against victimisation of employees and also provide direct access to the Chairman of the Audit Committee.
Out of 16 complaints received, 3 complaints were pertaining to vigil mechanism framework/policy. All the said complaints received were resolved.
The Company affirms that no personnel has been denied access to the Audit Committee.
DISCLOSURES UNDER SEXUAL HARASSMENT OF WOMEN AT WORKPLACE (PREVENTION, PROHIBITION & REDRESSAL) ACT 2013
The Company has Prevention of sexual harassment (POSH) policy which is in line with the requirements of The Sexual Harassment of Women at the Workplace (Prevention, Prohibition and Redressal) Act, 2013. The Company is in compliance with the constitution of Internal Complaints Committee (ICC) to redress complaints received regarding sexual harassment. All employees (permanent, contractual, temporary, trainees) are covered under this policy.
The following is a summary of sexual harassment complaints received and dealt with during the year 2025-26:
• No. of complaints received: 3
• No. of complaints disposed of: 3
• No. of cases pending for more than ninety (90) days: 0
DISCLOSURES UNDER MATERNITY BENEFITS ACT 1961
The Company affirms its compliance with the provisions of the Maternity Benefit Act, 1961, as amended. We remain committed to supporting our women employees and ensuring a workplace environment that upholds their rights and well-being. The Company has extended all applicable benefits under the Act, including paid maternity leave, medical bonuses, nursing breaks, and, where required, creche facilities.
DETAILS OF GOLD LOAN AUCTIONS
Details of Gold auction conducted:
CORPORATE SOCIAL RESPONSIBILITY
The Company has a Corporate Social Responsibility (CSR) Committee in place in accordance with section 135 of the Act. The CSR Committee has formulated and recommended to the Board, a Corporate Social Responsibility Policy ("CSR Policy") indicating the activities to be undertaken by the Company, which has been approved by the Board. The CSR Policy is available on the Company’s website at https:// www.fedfina.com/site/assets/files/855002/corporate social responsibilty policy.pdf. The Company has spent ' 5,83,63,482/- on CSR activities during the year under review.
The required disclosure as per Rule 8 of Companies (Corporate Social Responsibility Policy) Rules 2014 is attached as Annexure III to this report.
RBI GUIDELINES
The Reserve Bank of India (RBI) granted the Certificate of Registration to the Company in August 2010 vide Registration No. N-16.00187, to commence the business of a non-banking financial institution without accepting public deposits. The Company is categorised as NBFC in Middle layer pursuant to Reserve Bank of India (Non-Banking Financial Companies - Registration, Exemptions and Framework for Scale Based Regulation) Directions, 2025 (as amended from time to time) and has complied with and continues to comply with all the applicable regulations and directions of the RBI.
ANNUAL RETURN
Pursuant to section 92 (1) of the Companies Act 2013, the Annual Return for the financial year 2025-26 is placed on the website of the Company (https://www.fedfina.com/ investors-relations/reports/other-disclosures-reports/)
PARTICULARS OF ENERGY CONSERVATION, TECHNOLOGY ABSORPTION, FOREIGN EXCHANGE INFLOW/OUTFLOW, ETC
The requirements of disclosure with regard to Conservation of Energy and technology absorption in terms of Section 134 of the Companies Act, 2013, read with the Companies (Accounts) Rules, 2014, are not applicable to the Company as it does not engage in any manufacturing facility.
The Company continues to invest in cutting edge technology, which has resulted in automation of the loan lifecycle process along with building a scalable and modular application architecture. Customer centricity is a key focus area in the Company’s digital initiatives. Our customers also benefit from the doorstep model of loan disbursal. These investments along with leveraged national digital enablers like IndiaStack, Aadhaar eKYC, helps us to drive growth.
We continue to focus on data protection, infrastructure upgradation and also ensure complete adherence to RBI policies. Investments have also been made in next generation security and network monitoring tools.
The Company had availed total External Commercial Borrowing (ECBs) of USD 250 Mn (Including March 2025: USD 30 Mn) for financing prospective borrower as per the ECB guidelines issued by Reserve Bank of India ("RBI") from time to time. The borrowing has a maturity of three years. In terms of the RBI guidelines, borrowings have been swapped into rupees and fully hedged for the entire maturity by way of cross currency swaps. The Company has not borrowed any Foreign Currency (USD) denominated Term Loan other than rollover of existing foreign currency borrowing facility (31st March, 2025: Nil). Such FCNR borrowings are currently carried at ' 6,250 Lakhs as at 31st March, 2026 (31st March, 2025: ' 1 1,250 Lakhs).
DIRECTORS' RESPONSIBILITY STATEMENT
Pursuant to Section 134 of the Companies Act, 2013, the Directors confirm that:
(a) in the preparation of the annual accounts, the applicable accounting standards had been followed along with proper explanation relating to material departures;
(b) such accounting policies have been selected and applied them consistently and made judgments and estimates that are reasonable and prudent so as to
give a true and fair view of the state of affairs of the Company at 31st March, 2026 and of the profit and loss of the Company for the financial year ended on that date;
(c) proper and sufficient care have been taken for the maintenance of adequate accounting records in accordance with the provisions of the Act for safeguarding the assets of the Company and for preventing and detecting fraud and other irregularities;
(d) the annual accounts have been prepared on a going concern basis;
(e) internal financial controls to be followed by the Company have been laid down and that such internal financial controls are adequate and were operating effectively; and
Explanation. —For the purposes of this clause, the term "internal financial controls" means the policies and procedures adopted by the Company for ensuring the orderly and efficient conduct of its business, including adherence to company's policies, the safeguarding of its assets, the prevention and detection of frauds and errors, the accuracy and completeness of the accounting records, and the timely preparation of reliable financial information;
(f) proper systems have been devised to ensure compliance with the provisions of all applicable laws and that such systems were adequate and operating effectively.
OTHER DISCLOSURES
In terms of applicable provisions of the Act, the Company
discloses that during the year under review:
i. The Company has not issued any shares with differential rights and hence no information as per provisions of Section 43(a)(ii) of the Act read with Rule 4(4) of the Companies (Share Capital and Debenture) Rules, 2014 is furnished.
ii. The Company has not issued any sweat equity shares and hence disclosure as per provisions of Section 54(1) (d) of the Act read with Rule 8(13) of the Companies (Share Capital and Debenture) Rules, 2014 is not provided.
iii. There were no instances of non-exercising of voting rights in respect of shares purchased directly by employees under a scheme hence no information pursuant to Section 67(3) of the Act read with Rule 16(4) of Companies (Share Capital and Debentures) Rules, 2014 is furnished.
iv. There are no significant and material orders passed by the regulators or courts or tribunals that would impact the going concern status of the Company and its future operations.
v. The Company has not made any application nor any proceedings are pending under the Insolvency and Bankruptcy Code, 2016.
vi. There were no instances of one-time settlement for any loans taken from the Banks or Financial Institutions.
vii. There were no amounts required to be transferred to Investor Education and Protection Fund (IEPF) pursuant to section 124 and 125 of the Companies Act, 2013 read with Rules made thereunder.
viii. The Company being, a Non-Banking Financial Company is not required to maintain cost records and the requirement of cost audit as prescribed under section 148(1) of the Act is not applicable to the Company.
ix. The Company does not have any subsidiary, joint venture or associate Company.
CAUTIONARY NOTE
Certain statements in this Report may be forward-looking and are stated as may be required by applicable laws and regulations. Actual results may vary from those expressed or implied, depending upon economic conditions, Government policies and other incidental/related factors.
ACKNOWLEDGEMENT
The Board of Directors place on record sincere gratitude to all employees for their unwavering dedication, resilience, and collaborative spirit. With such a strong foundation and shared vision, we are confident in our ability to drive continued success in the years ahead.
The Directors would also like to place on record, their gratitude for the cooperation and guidance received from all the statutory bodies, especially the RBI. The Directors also thank the shareholders, clients, vendors, investors, banks and other stakeholders in placing their faith in the Company and contributing to its growth.
For and on behalf of the Board of Directors of Fedbank Financial Services LimitedShyam Srinivasan
Chairman of the Board DIN: 02274773
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