Your directors present the 18th Annual Report along with the financial statements for Financial Year 2025-26 (or 'FY2026).
Company Overview
Bajaj Housing Finance Limited ('BHFL' or 'the Company) is registered with National Housing Bank ('NHB) as a non-deposit taking Housing Finance Company ('HFC) engaged in the business of mortgage lending since July 2017. The Company is a subsidiary of Bajaj Finance Limited ('BFL'/'Holding Company).
The Company offers financial solutions tailored to individuals and corporate entities for the purchase and renovation of homes and commercial spaces. The Company's mortgage product suite is comprehensive and comprises () home loans; (ii) loans against property; (ii) lease rental discounting; (iv) developer financing and (v) others, covering non-collateralized loans. The financial products offered by the Company caters to every customer segment, from individual homebuyers to large-scale developers/HNIs.
BHFL is also a registered intermediary within the meaning of Insurance Regulatory and Development Authority of India ('IRDAI) as a corporate agent.
The Company is classified as an Upper Layer NBFC by the Reserve Bank of India ('RBI). The Company's equity shares got listed on National Stock Exchange of India Limited ('NSE) and BSE Limited ('BSE) on 16 September 2024.
Financial results
The key highlights of the financial results for FY2026 are given below:
|
Particulars
|
FY2026
|
FY2025
|
% change over FY2025
|
|
Total income
|
11,151
|
9,554
|
17%
|
|
Finance Cost
|
6,760
|
5,979
|
13%
|
|
Net total income
|
4,391
|
3,575
|
23%
|
|
Total operating expenses
|
867
|
747
|
16%
|
|
Pre-provisioning operating profit
|
3,524
|
2,828
|
25%
|
|
Impairment on financial instruments
|
191
|
58
|
229%
|
|
Profit before exceptional items and tax
|
3,333
|
2,770
|
20%
|
|
Exceptional items
|
13
|
-
|
|
Profit before tax (PBT)
|
3,320
|
2,770
|
20%
|
|
Profit after tax (PAT)
|
2,560
|
2,163
|
18%
|
|
Retained earnings as at the beginning of the year
|
5,448
|
3,719
|
46%
|
|
Profit after tax
|
2,560
|
2,163
|
18%
|
|
Other comprehensive income
|
|
(1)
|
(101)%
|
|
Retained earnings before appropriations
|
8,009
|
5,881
|
36%
|
|
Appropriations
|
|
|
|
Transfer to reserve fund u/s 29C of the NHB Act, 1987
|
512
|
433
|
18%
|
|
Retained earnings as at the end of the year
|
7,496
|
5,448
|
38%
|
By virtue of rounding off, numbers presented in above table may not add up precisely to the totals provided.
Working results of the Company
• Asset Under Management ('AUM') as on 31 March 2026 was H 1,40,706 crore as compared to H 1,14,684 crore as on 31 March 2025, representing an increase of 23% over the previous year.
• Loan receivables as on 31 March 2026 was H 1,23,745 crore as compared to H 99,513 crore as on 31 March 2025, an increase of 24% over the previous year.
• Total income during FY2026 increased to H 11,151 crore from H 9,554 crore during FY2025 registering a growth of 17% over the previous year.
• Operating cost to net total income in FY2026 decreased by 120 basis points to 19.7% from 20.9% in FY2025.
• Impairment on financial instruments was H 191 crore. The Company holds macro-economic overlay of H 29 crore as at 31 March 2026.
• The Company ended FY2026 with a Gross NPA of 0.27% and Net NPA of 0.11% as against 0.29% and 0.11% for FY2025.
• Profit before tax for FY2026 was H 3,320 crore as against H 2,770 crore for FY2025, an increase of 20% over the previous year. This is mainly due to the Company's healthy net interest margin, operating efficiencies and prudent risk management.
• The profit after tax for FY2026 was H 2,560 crore as compared to H 2,163 crore for FY2025, an increase of 18% over the previous year.
Transfer to Reserve Fund
Under Section 29C of the National Housing Bank Act, 1987, Housing Finance Companies ('HFCs') are required to transfer a sum not less than 20% of its net profit every year to reserve fund before declaration of any dividend. Accordingly, the Company has transferred a sum of H 512.07 crore to reserve fund, being 20% of its net profit.
Pursuant to Section 71 of Companies Act, 2013 (the 'Act') read with Rule 18 of the Companies (share capital and debentures) Rules, 2014, the Company, being an HFC, is exempt from creating a debenture redemption reserve in respect of privately placed debentures including the requirement to invest up to 15% of the amount of debentures maturing during the next financial year. However, the Company maintains sufficient liquidity buffer to fulfil its obligations arising out of debentures. In case of secured debentures, an asset cover of at least 100% is maintained at all times.
Minimum Public Shareholding
• The promoter of the Company i.e., Bajaj Finance Limited on 2 December 2025 sold 16.66 crore equity shares of the Company representing ~2% of its equity share capital through open market mechanism by executing
a bulk deal in a secondary market, which is one of the methods provided under the SEBI Master Circular for achieving Minimum Public Shareholding. Accordingly, the promoter holding stand reduced from 88.70% to 86.70%.
• SEBI vide Securities Contracts (Regulation) Amendment Rules, 2026 dated 13 March 2026 has extended the timeline for complying with the Minimum Public Shareholding by revising the market capitalization thresholds at the offer price. The Company has now an additional timeline of 2 years for complying with the Minimum Public Shareholding i.e., till 15 September 2029.
Share capital
During FY2026, the Company issued and allotted 41,87,918 equity shares of the face value of H 10/- each at grant price of H 54.5/- per equity share (including a share premium of H 44.5/- per equity share) to the Bajaj Housing Finance ESOP Trust under the Bajaj Housing Finance Limited Employee Stock Option Scheme, 2024.
Pursuant to the aforesaid allotment of equity shares, the issued, subscribed and paid-up capital of the Company stands increased to H 8,332.33 crore (833,23,34,619 Equity shares of H 10/- each).
During FY2026, the Company has not issued any convertible securities and there are no outstanding convertible securities as on 31 March 2026.
Borrowings
The shareholders have approved an overall borrowing limit of H 1,50,000 crore. The outstanding borrowings as on 31 March 2026 were H 1,03,703.99 crore as compared to H 82,071.92 crore as on 31 March 2025.
During FY2026, the Company raised fresh borrowings aggregating to a face value of H 49,767.24 crore (excluding CC/WCDL/TREPS) from various sources, including refinance from the National Housing Bank ('NHB'). The composition of the overall borrowings as on 31 March 2026 is set out below:
As per the Reserve Bank of India (Non-Banking Financial Companies - Asset Liability Management)
Directions, 2025, as amended from time to time, the Company is required to maintain a minimum Liquidity Coverage Ratio ('LCR') of 100%. The Company's average daily LCR during Q4 stood at 146.10%, and the LCR as on 31 March 2026 was 152.52%.
Dividend
Pursuant to the provisions of Regulation 43A of the Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015 (the 'SEBI Listing Regulations') and in accordance with the RBI guidelines, the Company has in place a dividend distribution policy, which sets out the parameters and circumstances to be considered by the Board of Directors ('Board') in determining the distribution of dividend to its shareholders and/or retaining profit earned.
Further, during FY2026, the Company revised its Dividend Distribution Policy to incorporate a clause providing for the exclusion of any exceptional or extraordinary income, as well as any portion of net profit affected by statutory auditors' qualifications, while computing the dividend payout ratio.
The aforesaid policy is available on the website of the Company and can be accessed athttps://www. bajajhousingfinance.in/Dividend-Distribution-Policy.pdf.
Considering the capital-intensive nature of the business, the business growth plan of the Company and with a view to plough back profits, your Board has not recommended any dividend for consideration of its members at the ensuing Annual General Meeting to build a strong base for long-term sustainable growth.
Annual Return
The Annual Return as provided under Section 92(3) of the Act, in the prescribed form is available on the website of the Company and can be accessed athttps://www.bajajhousingfinance.in/annual-reports.
Number of Meetings of the Board
Six (6) meetings of the Board were held during FY2026. Details of the meetings and attendance thereat forms part of the Report on Corporate Governance. The gap between two consecutive meetings was less than one hundred and twenty days.
Declaration by Independent Directors
All the Independent Directors have submitted a declaration of independence, stating that they meet the criteria of independence provided under Section 149(6) of the Act read with Regulation 16 of the SEBI Listing Regulations, as amended. They also confirmed compliance with the provisions of Rule 6 of Companies (Appointment and Qualifications of Directors) Rules, 2014, as amended, relating to inclusion of their name in the databank of Independent Directors.
The Board took on record the declaration and confirmation submitted by the Independent Directors regarding them meeting the prescribed criteria of independence, after undertaking due assessment of the veracity of the same in terms of the requirements of Regulation 25 of the SEBI Listing Regulations.
In the opinion of the Board, the Independent Directors fulfil the conditions specified in the Act read with rules made thereunder and have complied with the code for Independent Directors prescribed in Schedule IV to the Act.
Meeting of Independent Directors
Pursuant to Act and SEBI Listing Regulations, the Independent Directors must hold at least one meeting in a financial year without attendance of Non-Independent Directors and members of the Management. Accordingly, Independent Directors of the Company met on 17 March 2026 and:
• noted the report of performance evaluation of the Board and Committees for the year 2025-26;
• reviewed the performance of Non-Independent Directors and the Board as a whole;
• reviewed the performance of the Chairman of the Board taking into account the views of executive and non-executive directors; and
• assessed the quality, quantity and timeliness of flow of information between the Company's Management and the Board that is necessary for the Board to effectively and reasonably perform their duties.
Suggestions of the Independent Directors were noted by the Board.
In addition, the Independent Directors have a separate meeting with the Senior Management Team ('SMTs'), during which, the SMTs are encouraged to express their views and concerns pertaining to the business. Suggestions from the directors were noted by the Management.
Directors and Key Managerial Personnel ('KMP')
A. Change in Directors:
i. Re-appointment of Anami N Roy (DIN: 01361110)
The Members vide special resolutions passed through postal ballot on 7 May 2025, approved the continuation of Anami N Roy as an Independent Director beyond the age of 75 years for his first tenure. They have also approved his re-appointment as an Independent Director for a second term of three consecutive years, commencing from 19 May 2025. The Board is of the opinion that Anami N Roy is a person of integrity, expertise, and competent experience and proficiency to serve the Company as an Independent Director.
ii. Appointment of Ajay Kumar Choudhary (DIN: 09498080)
On recommendation of the Nomination and Remuneration Committee ('NRC'), the Board has appointed Ajay Kumar Choudhary as a Non-Executive Independent Director of the Company for a term of five consecutive years effective 1 March 2026. Members through special resolution passed by postal ballot on 11 April 2026, approved the appointment of Ajay Kumar Choudhary as a Non-Executive Independent Director for a term of five consecutive years effective 1 March 2026.
The Board is of the opinion that Ajay Kumar Choudhary is a person of integrity and possesses relevant expertise & experience and proficiency to serve the Company as an Independent Director that can strengthen the overall composition of the Board.
Pursuant to the provisions of Rule 6(4) (c) of the Companies (Appointment and Qualifications of Directors) Rules, 2014, as amended, Ajay Kumar Choudhary is exempted from completion of online proficiency self-assessment test.
B. Directors liable for rotation:
Rajeev Jain, (DIN: 01550158) retires by rotation at the ensuing Annual General Meeting ('AGM'), and being eligible, offers himself for re-appointment.
Brief details of Rajeev Jain are given in the Notice of 18th AGM.
C. Key Managerial Personnel (KMP):
During FY2026, there was no change in the KMP.
Remuneration Policies
A. Policy on Directors' Appointment and Remuneration
Pursuant to Section 178(3) of the Companies Act, 2013 and Regulation 19(4) read with Part D of Schedule II of the SEBI Listing Regulations, the Board has framed a Remuneration Policy. This policy, inter alia, lays down:
a) The criteria for determining qualifications, positive attributes and independence of directors; and
b) Broad guidelines of compensation philosophy and structure for Non-Executive Directors, key managerial personnel and other employees.
The aforesaid policy is available on the website of the Company and can be accessed athttps://www. bajajhousingfinance.in/Remuneration-Policy.pdf.
During FY2026, there were no pecuniary relationship/transactions of any of the Non-Executive Directors with the Company apart from sitting fees and commission, payable to them as directors.
Hitherto, the Company has not paid any commission and sitting fees to its Independent Directors for attending separate meeting of Independent Directors. Considering the value addition from these meetings to Management and the Board as a whole, the Board has approved the payment of sitting fees of H 1,00,000 and commission of H 2,00,000 per meeting, for separate meetings of Independent Directors.
B. Policy for Compensation of Key Managerial Personnel ('KMP') and Senior Management Team ('SMT') pursuant to the RBI Guidelines
Pursuant to Reserve Bank of India (Non-Banking Financial Companies - Governance) Directions dated 28 November 2025, issued in supersession of RBI guidelines on Compensation of Key Managerial Personnel and Senior Management in NBFCs dated 29 April 2022, the Company has in place a Board approved policy exclusively governing compensation payable to KMP and SMT. This policy lays down detailed framework, inter alia, encompassing the following:
• Principles of compensation;
• Compensation components;
• Principles of variable pay;
• Deferral of variable pay;
• Compensation for control and assurance function personnel; and
• Provisions for malus and clawback and circumstances under which application of malus and clawback is to be considered.
The aforesaid policy is available on the website of the Company and can be accessed athttps://www. bajajhousingfinance.in/Remuneration-Policy-RBI.pdf.
Particulars of Loans, Guarantees and Investments
The Company, being a HFC registered with the NHB and engaged in the business of providing loans in ordinary course of its business, is exempt from complying with the provisions of Section 186 of the Companies Act,
2013, with respect to loans. Accordingly, the Company is exempted from complying with the requirements to disclose in the financial statement the full particulars of the loans given, investment made, guarantee given, or security provided.
Related Party Transactions
All contracts/arrangement/transactions entered by the Company during FY2026 with related parties were in compliance with the applicable provisions of the Act and SEBI Listing Regulations. Approval of the Audit Committee was obtained for all related party transactions entered during FY2026 as per SEBI Listing Regulations. Such transactions are reviewed by the Audit Committee on a quarterly basis.
The Company had engaged an independent law firm to review the transactions carried out with related parties during FY2026, to affirm that the transactions were entered into on an arm's length basis. The said firm, based on its review performed every quarter, has concluded that the aforementioned transactions were entered into on an arm's length basis.
Pursuant to Regulation 23(4) of the SEBI Listing Regulations, 2015, all material related party transactions and subsequent material modification as defined in the policy on materiality of related party transaction shall require prior approval of the shareholders through resolution and no related party shall vote to approve such resolutions whether the entity is a related party to the particular transaction or not.
Approval of shareholders was obtained at the last AGM held on 23 July 2025 for transactions with Bajaj Finance Limited (Holding Company) for an aggregate amount of H 12,612 crore for the period from the date of 17th AGM up to the date of 18th AGM of the Company.
A transaction with a related party is considered material, if the transaction(s) to be entered into individually or taken together with previous transactions during a financial year, exceeds the thresholds as per Regulation 23(1) of SEBI Listing Regulations, 2015. With effect from 19 December 2025, SEBI has revised the criteria for determination of material related party transactions. Accordingly, a transaction with a related party shall be considered material if the transaction(s), individually or taken together with previous transactions during a financial year, exceeds the thresholds specified in Schedule XII of the said Regulations.
Details of transactions with related parties during FY2026 are provided in the notes to the financial statements. Also, details of transactions with related parties during FY2026 as reported to the stock exchanges in the prescribed format is available on the website of the Company and can be accessed athttps://www. bajajhousingfinance.in/financial-information.
Accordingly, the Company proposes to seek approval of the shareholders at the upcoming AGM for material related party transaction with Bajaj Finance Limited, as under:
Material Related Party Transactions with Bajaj Finance Limited
|
Particulars
|
Amount
|
|
Transfer/sale of loans or loan pools by way of assignment and servicing arrangements
|
12,550
|
|
Availing of loans or advances, credit facilities, or any other form of fund-based facilities
|
2,500
|
|
Down-sell/Consortium Lending/Novation of Loans
|
3,039
|
|
Charges for inter-company services rendered between the Company and BFL
|
42
|
|
Sourcing of products by the Company and BFL
|
21
|
|
Total
|
18,152
|
Further details are provided in the Notice of the 18th AGM.
There were no contracts or arrangements entered under Section 188(1) of the Act. Accordingly, the disclosure of Related Party Transactions as required under Section 134(3) (h) of the Act in Form AOC-2 is not applicable to the Company for FY2026 and hence, does not form part of this Report.
Material Changes and Commitments
There were no material changes and commitments affecting the financial position of the Company which occurred between the end of the financial year and the date of this report.
Conservation of Energy
Though the operations of the Company are not energy intensive, the Company implements various energy conservation measures across all its functions, vertical and value chain partners. Key initiatives of the Company include the following:
• Energy-efficient LED lights are installed across all offices;
• Selecting and designing offices to facilitate maximum natural light utilization;
• Use of cloud based virtual servers to increase energy efficiency and data security; and
• The Company has adopted strategy to minimize usage of non-production workload during night hours which helps in cost optimization and reduce greenhouse effect.
Technology Absorption
The Company leverages technology across its acquisition and servicing lifecycle. It hosted its enterprise IT ecosystem on cloud, enabling a flexible architecture for business applications, data warehousing, and analytics. This cloud-native foundation supports improved performance, scalability, cost efficiency, and security. The Company has also enhanced its web-based application stack to ensure compatibility across devices, enabling mobility, and has implemented API gateways to facilitate seamless integration.
The Company continues to adopt Artificial Intelligence ('AI) to strengthen customer service and other areas with potential of significant impact. BHFL is further reinforcing its information security posture through expanded attack-surface monitoring, process refinement, and proactive remediation of identified gaps. Security solutions and controls-including VAPT, cloud architecture reviews, managed endpoint detection & response ('MDR'), and PII data masking-have been implemented to enhance security and strengthen customer data protection. The Company has also improved productivity in business operations and customer service by leveraging robotic process automation ('RPA') and AI along with machine learning ('ML).
Foreign Exchange Earnings and Outgo
During FY2026, the Company did not have any foreign exchange earnings in terms of actual inflow and the foreign exchange outgo in terms of actual outflow amounted to H 0.31 crore.
Composition of Committees
The details of all the Board Committees including composition, attendance, terms of reference, etc, are provided under Report on Corporate Governance. Pursuant to Section 177 and Section 135 of Companies Act, 2013, the composition of Audit Committee and Corporate Social Responsibility committee are provided hereunder:
Audit Committee
The composition as on 31 March 2026, comprises of Anami N Roy (Chairman) (DIN: 01361110), Dr. Arindam Bhattacharya (DIN: 01570746), Jasmine Chaney (DIN: 07082359), S M N Swamy (DIN: 10367727) and Rajeev Jain (DIN: 01550158).
Further details on Audit Committee, brief terms of reference and attendance record of members are given in the Report on Corporate Governance.
During FY2026, all recommendations of the Audit Committee were accepted by the Board.
Corporate Social Responsibility ('CSR')
The composition as on 31 March 2026, comprises of Anami N Roy (Chairman) (DIN: 01361110), Sanjiv Bajaj (DIN: 00014615) and Rajeev Jain (DIN: 01550158).
The CSR policy is available on the website of the Company and can be accessed athttps://www. bajajhousingfinance.in/CSR-Policy.pdf.
Pursuant to Rule 8(1) of Companies (Corporate Social Responsibility Policy) Rules, 2014, Annual Report on CSR activities is annexed to this Report.
Further, the Company has met the CSR obligation, and no CSR amount remains unspent for FY2026.
Risk Management Framework
The Board of Directors have adopted a Risk Management Policy for the Company which provides for identification of key events/risks impacting the business objectives of the Company and attempts to develop risk policies and strategies to ensure timely evaluation, reporting and monitoring of key business risks.
This framework, inter alia, provides the set of components that provide the foundations and organisational arrangements for designing, implementing, monitoring, reviewing and continually improving Risk Management throughout the organisation. It covers principles of risk management, risk governance with roles and responsibilities, business control measures, principle risks and business continuity plan. The Management identifies and controls risks through a defined framework in terms of the aforesaid policy.
The Company has in place Operational Risk Management ('ORM) framework which enables systematic identification, assessment, measurement, monitoring, mitigation and reporting of operational risks. This is achieved through determining key process areas, converting them to measurable and quantifiable metrics (KRI's), setting thresholds for KRI's, monitoring and reporting on breaches of the threshold levels. Corrective actions are initiated, to bring back the breached metrics within their acceptable thresholds by conducting the root cause analysis to identify the failure of underlying process, people, systems, or external events, if any. It also establishes governance mechanisms, defined roles and responsibilities, and risk monitoring tools to support effective oversight. A management level Operational Risk Management Committee ('ORMC) has also been put in place to oversee implementation of the ORM framework.
The Board is of the opinion that there are no elements of risk that may threaten the existence of the Company.
As per the Reserve Bank of India (Non-Banking Financial Companies - Asset Liability Management) Directions, 2025, all non- deposit taking HFCs with asset size of more than H 100 crore shall pursue liquidity risk management which, inter alia, should cover adherence to gap limits. The Board has in place a Liquidity Risk Management framework encompassing, inter alia, strategies and practices, internal controls, maturity profiling, liquidity coverage ratios and high-quality liquid assets.
Pursuant to the Reserve Bank of India (Housing Finance Companies) Directions, 2025, HFCs shall comply with the directions for Internal Capital Adequacy Assessment Process ('ICAAP') as prescribed in paragraph 54 of the Reserve Bank of India (Non-Banking Financial Companies - Prudential Norms on Capital Adequacy) Directions, 2025.
The Company has an ICAAP policy in place. The policy is developed considering the requirements as per the RBI Directions and is based on the Pillar -2 requirements under Basel III Framework developed by the Basel Committee on Banking Supervision ('BCBS). Accordingly, the Company has also framed ICAAP with an objective to ensure availability of adequate capital to support all risks in business as also to develop and use better internal risk management techniques for monitoring and managing risks.
The objective of the policy is to provide an ongoing assessment of the Company's entire spectrum of risks and the methodology to assess current and future capital, reckoning other mitigating factors and to assist and apprise the Board on these aspects and on Company's ICAAP and Company's approach to capital management.
In terms of the RBI Directions, the Committee also has an independent meeting with the Chief Risk Officer without the presence of management.
Further details on the Risk Management Committee, brief terms of reference and attendance record of members are given in the Report on Corporate Governance.
More detailed discussion on the Company's risk management and portfolio quality is covered in the Management Discussion and Analysis.
Fraud monitoring and reporting
The Reserve Bank of India vide Master Directions on Fraud Risk Management in Non-Banking Financial Companies ('NBFCs) (including Housing Finance Companies) dated 15 July 2024 issued directions on fraud risk management. Pursuant to the RBI Directions, the Company has adopted comprehensive Fraud Risk Management Policy covering aspects viz, measure towards fraud prevention, fraud detection, investigation, staff accountability, monitoring of frauds, recovery of frauds, reporting of frauds and roles & responsibilities of Board/Board Committees and Senior Management.
Further, a Special Committee of the Board is formed for Monitoring and Follow-up of cases of Frauds ('SCBMF') to oversee the effectiveness of fraud risk management. The SCBMF committee reviews and monitor cases of frauds, including root cause analysis, and suggests mitigating measures for strengthening the internal controls, risk management framework and minimizing the incidence of frauds.
The Company also has in place a senior management Early Warning Signal Committee for review and implementation of a robust framework for Early Warning Signal. During the year under review, no instances of fraud have been committed against the Company by officers or employees.
The Company has a comprehensive Risk Containment Unit infrastructure. The risk containment unit, through prevention and deterrence actions, is responsible for preventing fraud perpetrated by customers, sourcing channels and employees either alone or in connivance with others. It ensures that most fraud checks are performed well before any disbursal of loan through fraud controls/checks built in its loan origination systems & processes.
Formal annual evaluation of the performance of the Board, its Committees and Directors
Pursuant to Section 178 of the Act, the NRC and the Board have decided that the evaluation shall be carried out only by the Board and the NRC will only review its implementation and compliance.
Further as per Schedule IV of the Act and provisions of the SEBI Listing Regulations, the performance evaluation of Independent Directors shall be done by the entire Board of Directors excluding the Director being evaluated, based on performance and fulfillment of criteria of independence and their independence from management.
Based on the report of the performance evaluation, it shall be determined whether to extend or continue the term of appointment of Independent Director.
Accordingly, the Board has carried out an annual performance evaluation of its own performance, that of its Committees, Chairperson and Individual Directors.
The manner in which formal annual evaluation of performance was carried out by the Board for the year 2025-26 is given below:
• Based on the criteria approved by the Board, a questionnaire-cum-rating sheet was circulated for seeking feedback of the directors with regards to the performance of the Board, its Committees, the Chairperson and individual directors.
• From the individual ratings received from the directors, a report on summary of ratings in respect of performance evaluation of the Board, its Committees, Chairperson and individual directors for the year 2025-26 and a consolidated report thereof arrived at.
• The NRC reviewed the implementation and compliance of the performance evaluation at its meeting held on 17 March 2026.
• The report of performance evaluation so arrived at was then discussed and noted by the Board at its meeting held on 17 March 2026.
• Based on the report and evaluation, the NRC and Board at their above-mentioned meetings, determined that the appointment of all Independent Directors may continue.
• Details on the evaluation of Board, Non-Independent Directors and Chairperson of the Company, carried out by the Independent Directors at their separate meeting held on 17 March 2026 have been furnished in a separate paragraph elsewhere in this report.
• During the year under review, the process followed by the Company was reviewed by the NRC, which opined these to be in compliance with the applicable provisions and found it to be satisfactory.
• The evaluation criteria for Independent Directors as required under Chapter VI - D of the SEBI Master Circular dated 30 January 2026 is available on the website of the Company and can be accessed athttps://www. bajajhousingfinance.in/Performance-Evaluation-Criteria.pdf.
Other than the Chairman of the Board and NRC, no other Director has access to the individual ratings given by directors.
Subsidiaries, Associates and Joint Ventures
The Company does not have any subsidiaries, associates, or joint ventures. Accordingly, the requirement of attaching Form AOC-1 is not applicable to the Company.
The Company's policy for determination of material subsidiary, as adopted by the Board of Directors, in conformity with Regulation 16 of the SEBI Listing Regulations, is available on the website of the Company and can be accessed athttps://www.bajajhousingfinance.in/Policy-for-determining-material-subsidiaries.pdf.
As per Regulation 16(1) (c) of SEBI Listing Regulations, a Company, whose turnover or net worth exceeds ten percent of the consolidated turnover or net worth respectively, of its holding Company in the immediately preceding accounting year, is deemed to be its material subsidiary.
For FY2026, the Company continues to be classified as material subsidiary of Bajaj Finance Limited ('BFL'), the Holding Company, and Bajaj Finserv Limited ('BFS'), the ultimate Holding Company.
Significant and Material Orders Passed by the Regulators or Courts or Tribunals
During FY2026, there were no significant and material orders passed by the regulators or courts or tribunals impacting the going concern status and Company's operations in future.
Internal Financial Controls
Internal Financial Controls laid down by the Company is a systematic set of controls and procedures to ensure orderly and efficient conduct of its business including adherence to the Company's policies, safeguarding of its assets, prevention and detection of frauds and errors, accuracy and completeness of the accounting records and timely preparation of reliable financial information. Internal financial controls not only require the system to be designed effectively but also to be tested for operating effectiveness periodically.
The Audit Committee and Board is of the opinion that internal financial controls with reference to the financial statements are adequate and operating effectively. The internal financial controls are commensurate with the size, scale, and complexity of operations.
Internal Control Systems and their adequacy have been discussed in more detail in Management Discussion and Analysis.
Whistle-Blower Policy/ Vigil Mechanism
The Company has a Whistle-blower Policy encompassing vigil mechanism pursuant to the requirements of the Section 177(9) of the Act and Regulation 22 of the SEBI Listing Regulations and Regulation 9A of the SEBI (Prohibition of Insider Trading) Regulations, 2015.
The whistle-blower framework has been introduced with an aim to provide employees, directors and value chain partners with a safe and confidential channel to share their input about such aspects which are adversely impacting their work environment. The policy/vigil mechanism also enables directors, employees and value chain partners to report their concerns about unethical behaviour, actual or suspected fraud or violation of the Company's code of conduct or ethics policy and leak or suspected leak of unpublished price sensitive information.
The concerns may be reported anonymously either through e-mail or through a 'Confidential Feedback Mechanism', which is reviewed by a Whistle-Blower Committee comprising of senior management from within and outside the organisation. Pursuant to the Whistle-Blower Policy, the summary of incidents investigated, actioned upon, founded and unfounded are reviewed by the Audit Committee on a quarterly basis. In addition, the Committee conducts an annual review of the effectiveness and functioning of the vigil mechanism/ Whistle-Blower Policy. The Policy provides safeguards against victimization of directors, employees and value chain partners who utilize the mechanism and enables direct access to the Chairperson of the Audit Committee by writing tobhflacchairperson@bajajhousing.co.in.
The aforesaid policy is available on the website of the Company and can be accessed athttps://www. bajajhousingfinance.in/Vigil-Mechanism-Policy.pdf.
Employees of the Company are required to undergo mandatory online learning module on code of conduct which includes whistle-blower policy and affirm that they have understood and are aware of vital aspects of the Policy.
During FY2026, no person was denied access to the Audit Committee or its Chairperson under this policy and two complaints were received under the whistleblower mechanism of the Company which have been investigated and addressed as per the policy of the Company.
Employee Stock Options ('ESOPs')
With a view to maintain a right balance between fixed pay, short-term incentives and long-term incentives and to effectively align with the risk considerations and build focus on consistent long-term results, the Company has formulated an Employee Stock Option Scheme in accordance with the Securities and Exchange Board of India (Share Based Employee Benefits and Sweat Equity) Regulations, 2021 ('SEBI SBEB Regulations').
Bajaj Housing Finance Limited Employee Stock Option Scheme, 2024 is in compliance with the SEBI SBEB Regulations and there were no changes in the scheme during the year. The same is available on the website of the Company and can be accessed athttps://www.bajajhousingfinance.in/Employee-Stock-Option- Scheme-2024.pdf. No acquisition has been undertaken by the trust through the secondary market route.
The Company follows an annual appraisal process of its employees. Various factors such as past year's performance, grade of the employee, length of service, role and overall contribution, the performance of business/function to which the employee belongs, merits of the employee, future potential contribution by the employee and/or such other similar factors would be considered by the Compensation Committee while approving the grant of options.
A certificate obtained from the Secretarial Auditors confirming that the scheme has been implemented in accordance with the aforesaid regulations and the shareholders' resolution shall be placed before the Members at the ensuing Annual General Meeting.
A statement giving details as at 31 March 2026, under Regulation 14 of the SEBI SBEB Regulations, and Rule 12(9) of Companies (Share Capital and Debentures) Rules, 2014 are available on the website of the Company and can be accessed athttps://www.bajajhousingfinance.in/annual-reports.
Grant wise details of options vested, exercised, and cancelled are provided in the notes to the financial statements. The Company has not issued any sweat equity shares or equity shares with differential voting rights during FY2026.
Business Responsibility and Sustainability Report ('BRSR')
Pursuant to the SEBI circular dated 10 May 2021 read with the SEBI Listing Regulations, as amended from time to time, top 1,000 listed entities based on market capitalization are required to submit Business Responsibility and Sustainability report with effect from FY2023.
SEBI has further introduced BRSR Core, a focused sub-set of the BRSR, comprising Key Performance Indicators ('KPIs') across nine Environmental, Social, and Governance ('ESG') attributes. As per the glide path outlined in the circular, the top 500 listed entities are mandated to obtain reasonable assurance on the BRSR Core disclosures. In compliance with the SEBI requirements, the Company has appointed SGS India Private Limited. ('SGS') as an Assurance provider for carrying out the Reasonable Assurance for BRSR Core and Limited Assurance for the remaining BRSR disclosures, in alignment with the SEBI's requirements, for FY2026.
The Company has in place an executive level cross functional ESG Committee headed by the Managing Director. The Committee chalks out plans and other initiatives, keeping in view the leading practices and the requirements. It also monitors the implementation of ESG related initiatives and reporting thereof. The BRSR in the updated format (including KPIs of BRSR Core) prescribed by the SEBI is annexed to the Annual Report.
A detailed ESG Report describing various initiatives, actions, and process of the Company towards the ESG endeavor is available on the website of the Company and can be accessed athttps://www.bajajhousingfinance. in/annual-reports.
Corporate Governance
In terms of the SEBI Listing Regulations, a separate section titled Report on Corporate Governance has been included in this Annual Report, along with the Management Discussion and Analysis and General Shareholder Information.
The Managing Director and the Chief Financial Officer have certified the Board in relation to the financial statements and other matters as specified in the SEBI Listing Regulations.
A certificate from Secretarial auditor of the Company regarding compliance of conditions of corporate governance is annexed to this Report and it does not have any observations.
Secretarial Standards of ICSI
The Company has followed the applicable Secretarial Standards with respect to meetings of the Board of Directors (SS-1) and General Meetings (SS-2) issued by the Institute of Company Secretaries of India.
Statutory Audit
Mukund M. Chitale & Co., Chartered Accountants (Firm Registration No. 106655W) and Singhi & Co., Chartered Accountants (Firm Registration No. 302049E), the Joint Statutory Auditors of the Company have conducted audit of the financial statements of the Company for the FY2026.
The Audit Report given by the Joint Statutory Auditors for FY2026 is unmodified, i.e., it does not contain any qualification, reservation, adverse remark or disclaimer.
The statutory auditors have not reported any matter under Section 143(12) of the Act, and therefore, no details are required to be disclosed under Section 134(3) (ca) of the Act.
In terms of the RBI Directions, the Joint Statutory Auditors have also submitted an additional Report dated 27 April 2026, for FY2026. There were no comments or adverse remarks in the said Report as well.
Secretarial Audit
Pursuant to Regulation 24A(1) of the SEBI Listing Regulations, the Members at the 17th Annual General Meeting held on 23 July 2025, approved the appointment of DVD & Associates, (Firm Registration No. S2016MH35900D), a peer reviewed firm of Company Secretaries in Practice as the Secretarial Auditor of the Company for a term of 5 (five) consecutive years from FY2026 till FY2030.
Pursuant to the provisions of Section 204 of the Act, the Companies (Appointment and Remuneration of Managerial Personnel) Rules, 2014, and Regulation 24A (1) of the SEBI Listing Regulations, the secretarial audit for FY2026 was conducted by DVD & Associates. The Secretarial Audit report in the prescribed Form MR-3 is annexed to this Report. The report is unmodified i.e., it does not contain any qualification, reservation, adverse remark or disclaimer.
The secretarial auditor has not reported any matter under Section 143(12) of the Act, and therefore, no details are required to be disclosed under Section 134(3) (ca) of the Act.
Pursuant to Regulation 24A(2) of SEBI Listing Regulations, a report on secretarial compliance for FY2026 has been issued by DVD & Associates, Practicing Company Secretaries and the same will be submitted with the stock exchanges within the given timeframe. The report will also be made available on the website of the Company.
Internal Audit
Internal Audit function provides an independent view to the Audit Committee on the quality and efficacy of internal controls, governance systems and processes.
In line with the RBI's guidelines on Risk Based Internal Audit, the Company has adopted a Risk Based Internal Audit policy.
The Internal Audit provides assurance to the Audit Committee / Board of Directors and Senior Management on quality and effectiveness of the internal controls, and governance related systems and processes. The concurrent review process has been strengthened for all products covering underwriting, collateral and operations to mitigate transaction risk.
At the beginning of each financial year, an audit plan is rolled out after approval of the Audit Committee. The Audit Committee regularly reviews the internal audit reports along with the corrective and preventive actions thereon. Significant audit observations, corrective and preventive actions thereon are presented to the Audit Committee on a quarterly basis. The Committee also reviews adequacy and effectiveness of internal controls based on such reports.
The Audit Committee independently meets the internal auditor every quarter without the presence of management. As per the RBI guidelines, quality assurance and improvement program ('QAIP') is required to be carried out at least once a year covering all aspects of internal audit function. Accordingly, QAIP was carried out by an external agency for FY2025 to assess functioning of the internal audit function, adherence to the internal audit policy, objectives and expected outcomes. Similarly, QAIP for FY2026 will be carried out by an external agency.
Information System Audit
In terms of the RBI Master Direction on Information Technology Governance, Risk, Controls and Assurance Practices dated 7 November 2023, the Company is required to put in place IS Audit Policy which shall inter alia contain a clear description of its mandate, purpose, authority, audit universe, periodicity of audit etc.
During the year under review, an IT system audit was conducted by a CERT-in empaneled audit firm.
The areas audited were IT General Controls, Cyber Security Controls and Information Security Controls as per the regulatory framework applicable to the Company.
Necessary continuous improvement actions have been taken in line with the audit observations.
The 2nd surveillance audit under the ISO 27001:2022 standard was conducted by BSI, and the overall outcome of the audit was found to be satisfactory.
Information Technology Governance, Business Continuity, Cyber Security and IT Infrastructure
The Reserve Bank of India ('RBI) issued the Master Direction on Information Technology Governance, Risk, Controls and Assurance Practices dated 7 November 2023, effective 1 April 2024. In line with these Directions, the Company revised the Terms of Reference of the IT Strategy Committee during the year, which, interalia, includes annual review of the adequacy and effectiveness of Business Continuity Planning ('BCP) and Disaster Recovery ('DR') management, review of IT capacity assessments and mitigation measures, approval of documented standards for access to information assets, and constitution of an Information Security Committee ('ISC) comprising the Chief Information Security Officer ('CISO) and representatives from business and other functions.
Pursuant to the directions, the CISO is responsible for driving the cyber security strategy and ensuring compliance with applicable regulatory/statutory requirements on information/cyber security. The Company has implemented an IT governance policy framework, including the Business Continuity Policy, Information Security Policy, Information Technology Policy, Cyber Security Policy, IT Outsourcing Policy, Cyber Crisis Management Plan, Information Security Incident Management Policy, Access Management Policy, and Change Management Policy.
The IT Strategy Committee is supported by the IT Steering Committee and the ISC comprising senior executives. The IT Steering Committee supports strategic IT planning, oversight of IT performance, and alignment of IT initiatives with business objectives, including implementation of robust IT architecture and compliance with statutory and regulatory requirements. The ISC oversees cyber and information security under the IT Strategy Committee, comprising the CISO and representatives from business, finance and IT functions, and is headed by personnel from the risk management function.
To further strengthen secure remote working, the Company implemented Zero Trust Network and VPN capabilities and deployed Network Access Control across LAN and Wi Fi. Privileged access controls enable secure remote support for identified partners. The cloud infrastructure includes DR capabilities; DR drills are conducted twice a year, and periodic backup restoration exercises are performed. While Senior management laptops are backed up, all laptop disks are encrypted, and security logs are monitored 24x7 by the Security Operations Center ('SOC).
During the year, the Board was apprised of cyber security developments and incident trends, and Directors & Senior Management underwent annual IT security training. The Company has also adopted measures to minimize non production workload during night hours to support cost optimization and reduce greenhouse effects.
Customer Engagement
Customer engagement and experience are core pillars of our organisation, and we are dedicated to upholding customer fairness in both letter and spirit across all our actions. Proactive engagement empowers institutions to gain meaningful insights, manage risks effectively, ensure compliance, and seamlessly adopt new technologies.
The Company maintains a robust grievance redressal framework with defined turnaround timelines and a structured escalation matrix. Leveraging Machine Learning-based sentiment analysis and advanced analytics, we prioritize and categorize customer queries for faster, personalized resolution. Straight-through processing capabilities and data-driven insights enhance efficiency while enabling proactive engagement, portfolio segmentation, and tailored financial solutions to strengthen long-term relationships.
Service quality is continuously monitored through structured feedback mechanisms, root cause analysis of complaints, and active monitoring of social and digital platforms to address concerns promptly and implement corrective actions where required.
Further details on the Customer Service Committee, brief terms of reference and attendance record of members are given in the Report on Corporate Governance.
Initiatives of the Company towards customer engagement are detailed in the Management Discussion and Analysis.
Succession Planning
The Company has in place a succession planning framework to address anticipated, as well as unscheduled changes in leadership. The plan is revisited, re-evaluated, and updated every year. The key attribute of the plan involves:
• Organisational level Long Range Strategy wherein talent required to fulfil the Company's strategy and annual operating plan is discussed and planned.
• Performance appraisal system which helps in identifying people demonstrating consistent performance on their goals and leadership behaviour in line with our cultural anchors.
• Identifying key succession gaps for critical/expert roles especially in N-1 roles to create internal mobility and career growth or identifying and periodically refreshing external hiring slate.
• To provide leaders with broader experience, cross-functional exposure, and meaningful developmental challenges through structured rotations across roles, departments, and functions, thereby helping build multi-dimensional leadership capability.
Compliance with the POSH Act, 2013
The Company is committed to creating a healthy working environment that enables employees to work without fear of prejudice, gender discrimination and harassment. At BHFL, we believe that all employees have the right to be treated with fairness and dignity.
The Company has a policy on prevention of sexual harassment at the workplace. The policy is gender neutral. This policy has been framed in accordance with the provisions of The Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013, and rules framed thereunder.
The Company has complied with the provisions relating to the constitution of Internal Complaints Committee under POSH Act, 2013. The aforesaid policy is available on the website of the Company and can be accessed at https://www.bajajhousingfinance.in/Prevention-of-Sexual-Harassment-at-Workplace.pdf.
Details of the complaints received during the year are as under:
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No. of complaints of sexual harassment received in the year
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No. of complaints disposed off during the year
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No. of cases pending for more than ninety days
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1
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0
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0
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Other Statutory Disclosures
• In this report, any reference to the statutory or regulatory guidelines, acts, circulars, regulations, notifications and directions, unless the context otherwise requires, is construed to include any amendments, modifications, updations or re-enactment thereof as the case may be.
• More details regarding the operations of the Company and its state of affairs are covered in the Management Discussion and Analysis.
• There is no change in the nature of business of the Company during FY2026.
• During FY2026, there were no changes to the Company's constitutional documents.
• The provisions of Section 148 of the Act relating to maintenance of cost records and cost audit are not applicable to the Company.
• Details required under the provisions of Section 197(12) of the Act read with Rule 5(1) of the Companies (Appointment and Remuneration of Managerial Personnel) Rules, 2014, as amended, containing, inter alia, the ratio of remuneration of director to median remuneration of employees, percentage increase in the median remuneration, are annexed to this Report.
• Details of top ten employees in terms of the remuneration and employees in receipt of remuneration as prescribed under Rule 5(2) of the Companies (Appointment and Remuneration of Managerial Personnel) Rules, 2014, as amended, containing details prescribed under Rule 5(3) of the said rules, which form part of the Directors' Report, will be made available to any member on request, as per provisions of Section 136(1) of the Act.
• As on 31 March 2026, the Company had 2,052 permanent employees, comprising 1,917 male and 135 female employees.
• Disclosure under Section 197(14) of the Act is not applicable to the Company as the Managing Director is not on the Board of the Holding Company.
• The voting rights are exercised directly by the employees in respect of shares to be allotted under the Employee Stock Option Scheme of the Company. Thus, the disclosure requirements pursuant to Rule 16(4) of the Companies (Share Capital and Debentures) Rules, 2014, are not applicable.
• The Company being a non-deposit accepting HFC, the provisions relating to Chapter V of the Act, i.e., acceptance of deposit, are not applicable. Hence, information pursuant to Rule 8 of the Companies (Accounts) Rule, 2014 is not applicable. The Board has also passed a resolution confirming non- acceptance of public deposits.
• The Company remains committed to supporting working mothers and promoting a gender-inclusive workplace. The Company has complied with the applicable provisions of the Maternity Benefit Act, 1961.
• The Company has not defaulted on repayment of loans from any banks and financial institutions. There were no delays or default in payment of interest/principal of any of its debt securities.
• Neither any application was made, nor any proceeding pending under the Insolvency and Bankruptcy Code, 2016 against the Company.
• During FY2026, there was no instance of one-time settlement with Banks or Financial Institutions. Therefore, as per Rule 8(5) (xii) of Companies (Accounts) Rules, 2014, reasons of difference in the valuation at the time of one-time settlement and valuation done while taking loans from the Banks or Financial Institutions are not reported.
• Disclosures pursuant to the RBI Master Directions, unless provided in the Directors' Report, form part of the notes to the standalone financial statements and Report on Corporate Governance.
• The Company has in place various Board approved policies pursuant to Companies Act, 2013, SEBI Regulations, RBI/NHB Directions and other regulations. These policies are reviewed from time to time keeping in view the operational requirements and the extant regulations. The Report on Corporate governance contains web-link for policies hosted on website.
Directors' Responsibility Statement
The financial statements are prepared in accordance with the Indian Accounting Standards ('Ind AS') under historical cost convention on accrual basis except for certain financial instruments, which are measured at fair values pursuant to the provisions of the Act and guidelines issued by the SEBI/RBI/NHB. Accounting policies have been consistently applied except when a newly issued accounting standard is initially adopted or a revision to an existing accounting standard requires a change in the accounting policy. These form a part of the notes to the financial statements.
In accordance with the provisions of Section 134(3) (c) of the Act and based on the information provided by the Management, the Directors state that:
i. in the preparation of the annual accounts, the applicable accounting standards have been followed along with proper explanation relating to material departures, if any;
ii. they have selected such accounting policies and applied them consistently and made judgments and estimates that are reasonable and prudent so as to give a true and fair view of the state of affairs of the Company at the end of the financial year and of the profit of the Company for FY2026;
iii. they have taken proper and sufficient care for the maintenance of adequate accounting records in accordance with the provisions of the Companies Act, 2013, for safeguarding the assets of the Company and for preventing and detecting fraud and other irregularities;
iv. they have prepared the annual accounts on a going concern basis;
v. they have laid down internal financial controls to be followed by the Company and that such internal financial controls are adequate and are operating effectively; and
vi. they have devised proper systems to ensure compliance with the provisions of all applicable laws and that such systems are adequate and are operating effectively.
Acknowledgement
The Board of Directors places its gratitude and appreciation for the support and co-operation from its members, debenture holders, the RBI, the IRDAI, the National Housing Bank, the Securities and Exchange Board of India, BSE Limited & National Stock Exchange of India Limited, the Registrar to an issue and Share Transfer Agent, the depositories, banks, financial institutions, trustees for debenture holders and customers.
The Board of Directors also places on record its sincere appreciation for the commitment and hard work put in by the Management and the employees of the Company and thanks them for yet another good year of performance.
On behalf of the Board of Directors,
Sd/-
Sanjiv Bajaj
Chairman DIN: 00014615
Date: 27 April 2026
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