Your Directors are pleased to present their report together with the Audited Financial Statements of your Company for the Financial Year ended March 31, 2026.
FINANCIAL PERFORMANCE
The Company's financial performance for the year ended March 31, 2026 as compared to the previous financial year ended March 31, 2025 is summarized below:
|
Particulars
|
Consolidated
|
Standalone
|
|
2025-26
|
2024-25
|
2025-26
|
2024-25
|
|
Revenue from operations
|
1987.15
|
1723.36
|
672.14
|
710.52
|
|
Operating Profit before Other Income, Interest, Depreciation and Tax
|
371.60
|
22926
|
74.28
|
40.12
|
|
Other Income
|
56.08
|
46.44
|
5779
|
42.20
|
|
Interest
|
18.69
|
9.93
|
1.92
|
2.94
|
|
Profit before Depreciation and Tax
|
408.99
|
265.77
|
130.15
|
7938
|
|
Depreciation
|
84.03
|
48.04
|
9.76
|
8.92
|
|
Profit Before Exceptional Items and Tax
|
324.96
|
21773
|
120.39
|
70.46
|
|
Exceptional items
|
64.87
|
31.57
|
(11.37)
|
(3.12)
|
|
Profit Before Tax
|
260.09
|
249.30
|
109.02
|
67.34
|
|
Provision for Taxation
|
65.14
|
43.79
|
1959
|
11.98
|
|
Profit After Tax
|
194.95
|
205.51
|
89.43
|
55.36
|
|
Share of Minority Interest in Profit/(Loss) for the year
|
0.74
|
0.49
|
-
|
-
|
|
Profit for the year
|
194.21
|
205.02
|
89.43
|
55.36
|
The Company has prepared the financial statements in accordance with Indian Accounting Standards (Ind AS) notified under the Companies (Indian Accounting Standards) Rules, 2015 read with Section 133 of the Companies Act, 2013, (the 'Act') and other relevant provisions of the Act.
There are no material departures from the prescribed norms stipulated by the Accounting Standards in the preparation of the Annual Accounts. Accounting policies have been consistently applied except where a newly issued accounting standard or a revision to an existing accounting standard requires a change in the accounting policy hitherto in use. Management evaluates all recently issued or revised accounting standards on an ongoing basis. The Company discloses consolidated and standalone financial results on a quarterly basis which are subjected to limited review and publishes consolidated and standalone audited financial results on an annual basis.
OVERVIEW OF COMPANY'S FINANCIAL PERFORMANCE
The Company is a Digital Technologies, Operations, and Experiences company that provides intelligent solutions for data-driven businesses to increase productivity and enhance the customer experience. With a complete digital approach, Datamatics portfolio spans across Digital Technology Solutions, Business Process Management and Engineering Services powered by Artificial Intelligence. It has established products in Robotic Process Automation, Intelligent Document Processing, Business Intelligence and Automated Fare Collection. Datamatics does business with global customers across Banking, Financial Services,
Insurance, Healthcare, Manufacturing, International Organizations, and Media & Publishing.
On a Consolidated basis, your Company achieved revenue from operations of ' 1987.15 crores, increased by 15.3% as compared to ' 1723.36 crores in the previous year.
Consolidated Operational profits were at ' 371.60 crores as compared to ' 22926 crores and margin was at 18.7%.
The revenue from operations on a standalone basis is ' 672.14 crores, decreased by 5.4% as compared to ' 710.52 crores in the previous year.
Standalone Operational profits were at ' 74.28 crores as compared to ' 40.12 crores and margin was at 11.1%.
DIVIDEND
The Board of Directors recommend a dividend of ' 5 per equity share i.e. 100% of the face value of ' 5 each for the financial year ended March 31, 2026, subject to approval of the shareholders at the ensuing Annual General Meeting.
As per provisions of Income Tax Act 2025, dividends paid or distributed by the Company shall be taxable in the hands of the shareholders. The Company shall, accordingly, make the payment of Dividend after deduction of tax at source to those Shareholders whose names appear in the Register of Members as on the Record Date.
The Company has not paid any Interim Dividend during the financial year under review.
DIVIDEND DISTRIBUTION POLICY
In terms of Regulation 43A of the Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations 2015 ("SEBI Listing Regulations"), the Company has formulated a Dividend Distribution Policy which details various considerations based on which the Board may recommend or declare Dividend.
During the financial year under review, there were no amendments to the Dividend Distribution Policy of the Company.
Dividend Distribution Policy of the Company can be accessed on the website of the Company at the weblink:https://www. datamatics.com/hubfs/Investors/Corporate-Governance/ Dividend-Distribution-Policy.pdf
TRANSFER TO RESERVES
The Board does not propose to transfer any amount to general reserves and has decided to retain the entire profit for FY 2025-26 in the profit and loss account.
NATURE OF BUSINESS
There has been no change in the nature of business of the Company during the FY 2025-26.
TRANSFER OF UNCLAIMED DIVIDEND TO INVESTOR EDUCTION AND PROTECTION FUND (IEPF)
Pursuant to Section 125 of the Companies Act, the unclaimed or unpaid (final Dividend) for the financial year 2017-2018 was transferred to the Investor Education and Protection Fund (IEPF) on September 18, 2025 and the unclaimed or unpaid (final Dividend) for financial Year 2018-2019 will be transferred to the Investor Education and Protection Fund (IEPF) on September 18, 2026. For more information, please visit:https://www.datamatics.com/ about-us/investor-relations/unpaid-unclaimed-dividend
The Shareholders of the Company who have not received or encashed their dividend warrants are requested to claim the unpaid/unclaimed dividend from the Company before its transfer to IEPF.
The Members, whose unclaimed dividends/shares have been transferred to IEPF, may claim the same by making an online application to the IEPF Authority in web Form No. IEPF-5 available on www.mca.gov.in
ACCEPTANCE OF DEPOSITS
The Company has not accepted any deposits during the FY 2025¬ 26 in terms of Chapter V of the Act.
SUBSIDIARY COMPANIES
The Company has the following Indian subsidiaries (including the step-down subsidiaries) as on March 31, 2026:
1. Lumina Datamatics Limited
2. Luminad.AI Limited (formerly known as LDR eRetail Limited)
3. Datamatics Professional Services Limited (formerly known as Datamatics Staffing Services Limited)
4. Datamatics Robotics Software Limited
5. Datamatics Information Solutions Limited
6. Datamatics Foundation
7. Dextara Digital Private Limited #*
8. Datamatics Cloud Solutions Private Limited*
9. TNQ Tech Private Limited
#Datamatics Global Services Limited acquired remaining 20% stake in Dextara Digital Private Limited on June 20, 2025 making it wholly owned subsidiary of the company.
*The merger of Dextara Digital Private Limited and Datamatics Cloud Solutions Private Limited with Datamatics Global Services Limited has been approved at the Datamatics Global Services Limited's Board Meeting scheduled on May 21, 2026. The joint application seeking approval of the Scheme has been filed before the Hon'ble National Company Law Tribunal ("NCLT"), Mumbai Bench and Hyderabad Bench. Upon receipt of requisite approvals, it shall be operative from the Appointed Date of April 01, 2026.
The Company has the following overseas subsidiaries (including the step-down subsidiaries) as on March 31, 2026:
1. Datamatics Global Services, Inc. (US)
2. Datamatics Robotics Software Inc. (US)
3. Datamatics Infotech Limited (UK)
4. Datamatics Global Services Pty Limited (Australia)
5. Datamatics Global Technologies AG (Switzerland)
6. Datamatics Global Services FZ-LLC (Dubai)
7. Datamatics Technologies FZ-LLC (UAE) *
8. Datamatics Global Services Corp. (Philippines)
9. Lumina Datamatics Inc. (US)
10. Lumina Datamatics GmbH (Germany)
11. Lumina Datamatics UK Limited
12. Lumina Datamatics Corp (Philippines)
13. Sunrise Setting Limited (UK)
14. Diacritech Inc.
15. Dextara Digital (USA) Inc.**
16. Datamatics Global Services L.L.C-FZ
17. Datamatics Global Services BV***
* Datamatics Technologies FZ - LLC (UAE) has been dissolved w.e.f. August 24, 2025.
** Dextara Digital (USA) Inc. merged with Datamatics Global Services Inc. effective April 1, 2026.
*** Datamatics Global Services BV was dissolved on November 14, 2024, and the liquidation process being completed on February
18. 2026.
In accordance with Section 129(3) of the Act, the statement containing salient features of the financial statements of the subsidiaries in Form AOC-1 is given in the financials section.
Pursuant to the provisions of Section 136 of the Act, the Financial Statements of the Company including Consolidated Financial Statements along with relevant documents and separate Audited Financial Statements in respect of subsidiaries are available on the website of the Company www.datamatics.com
Material Subsidiaries
The Board has adopted a Policy for determining Material Subsidiaries in accordance with the requirements of Regulation 16(1) (c) of the Listing Regulations. The Policy, as approved by the Board, is uploaded on the Company's website and can be accessed at the weblink:https://www.datamatics.com/about-us/investor- relations/corporate-governance in terms of the criteria laid down in the Policy.
As per the definition of material subsidiary provided in Regulation 16(1) (c) of the Listing Regulations, 3 subsidiaries have been identified as 'Material', as per the criteria based on the Company's Consolidated Financial Statements for FY 2025-2026.
The Material Subsidiaries of the Company as identified are (1) Lumina Datamatics Limited (2) Lumina Datamatics Inc. and (3) TNQ Tech Private Limited.
SHARE CAPITAL
As on the date of this Report, the Authorised Share Capital of the Company is ? 98,27,50,000/- consisting of 10,53,20,000 equity shares of ? 5/- (Rupees Five only) each and 4,56,15,000 Redeemable Preference Shares of ? 10/- (Rupees Ten only) each.
As on March 31, 2026, the paid-up share capital of the Company is ? 29,55,31,945/- divided into 5,91,06,389 equity shares of ? 5/- each fully paid up.
During the year under review, the Company neither issued any shares with differential voting rights nor issued sweat equity shares.
EMPLOYEE STOCK OPTION SCHEME
During the year under review, the Company has one Employee Stock Option Scheme in force, namely, "Datamatics Global Service Limited's Performance Based Employee Stock Option Plan 2022 ("PSOP 2022")."
PSOP 2022 is in compliance with SEBI (Share Based Employee Benefits and Sweat Equity) Regulations, 2021 ("ESOP Regulations"), as amended from time to time. The disclosures in compliance with Section 62 of the Act read with Rule 12 of Companies (Share Capital and Debentures) Rules, 2014 and ESOP Regulations, is available on the website of the Company at https://www.datamatics.com/ aboutus/investor-relations
The Certificate from M/s. Tushar Shridharani & Associates LLP, Practicing Company Secretary, Secretarial Auditor of the Company as required under ESOP Regulations confirming that the Company's PSOP 2022 has been implemented in accordance with the ESOP Regulations and resolutions passed by the members of the Company, will be available for inspection in electronic mode. Members can inspect the same by sending an email to investors@ datamatics.com.
BOARD, COMMITTEES OF THE BOARD & KEY MANAGERIAL PERSONNEL
BOARD
The members of the Company's Board of Directors are eminent persons of proven competence and integrity. Besides their
experience, strong financial acumen and leadership qualities, they have a significant degree of commitment towards the Company and devote adequate time to the meetings and preparation. In terms of the requirements of SEBI Listing Regulations, the Board has identified core skills, expertise and competencies of the Directors in the context of the Company's businesses for effective functioning, which are detailed in the Corporate Governance Report.
As on the date of this Report, the Board of Directors comprises 9 Directors, out of which 6 are Independent Directors. The composition of the Board complies with the requirements prescribed in the Listing Regulations.
Retirement by Rotation
In accordance with Section 152 of the Companies Act, 2013 and the Articles of Association of the Company, Dr. Lalit S. Kanodia (DIN: 00008050), Chairman & Whole Time Director, retires by rotation at the ensuing Annual General Meeting ("AGM") and being eligible offers himself for re-appointment.
Particulars of changes to the Board Appointment/Re- appointment
There were the following appointments/re-appointments of Directors on the Board of the Company during FY 2025-26:
a. Mr. Mahesh Zurale (DIN:10535033) was appointed as an Additional Director in the category of Non-Executive Independent Director, not liable to retire by rotation for a term of 2 (two) consecutive years commencing from October 30, 2025. Further, the Members of the Company through Postal Ballot on December 11, 2025 approved his appointment as Non-Executive Independent Director of the Company
b. Dr. Lalit S. Kanodia (DIN: 00008050) was re-appointed as Chairman & Whole Time Director of the Company for a term of 5 years with effect from May 15, 2025 to May 14, 2030 (both days inclusive). The re-appointment was approved by the members of the Company through a Postal Ballot on December 19, 2024.
As on date of this report, the Board of Directors on May 08, 2026 vide resolution by circulation appointed Mr. Hitesh Gajaria (DIN: 10044310) and Mr. Navnit Singh (DIN:00424875) as Additional Independent Directors of the Company for a term of 5 (five) consecutive years with effect from May 08, 2026 up to May 07, 2031 subject to approval of the shareholders.
There were the following resignation/cessation of Directors on the Board of the Company during FY 2025-26:
a) Mr. Vinay Aggarwal (DIN:00030483) ceased to be an Independent Director w.e.f. August 27, 2025 upon completing his second term of 5 consecutive years.
b) Mr. Himanshu Verma (DIN: 07832076) resigned as an Independent Director with effect from the closure of business hours on March 23, 2026. Mr. Himanshu Verma has confirmed that there are no other material reasons other than those provided in his resignation letter. Details of the resignation were filed with Stock Exchange on March 24, 2026.
Brief particulars and expertise of directors seeking appointment/ re-appointment together with their other directorships and committee memberships have been given in the annexure to the Notice of the 38th AGM of the Company in accordance with the requirements of the SEBI Listing Regulations and Secretarial
Standards.
Key Managerial Personnel (KMP)
As on March 31, 2026, the following persons have been designated as the Key Managerial Personnel of the Company pursuant to Section 203 of the Companies Act, 2013 read with Rule 8 of the Companies (Appointment and Remuneration of Managerial Personnel) Rules, 2014.
• Dr. Lalit Kanodia, Chairman and Whole-time Director;
• Mr. Rahul Kanodia, Whole-time Director designated as Vice Chairman and CEO;
• Ms. Divya Kumat, President, Chief Legal Officer & Company Secretary;
• Mr. Ankush Akar, Executive Vice President & Chief Financial Officer.
Declaration by Independent Directors
Pursuant to Section 149(7) of the Companies Act, 2013 and Regulation 25(8) of the Listing Regulations, the Independent Directors have provided a declaration to the Board of Directors that they meet the criteria of Independence as prescribed in the Companies Act, 2013 and the Listing Regulations, and are not aware of any situation which exists or may be reasonably anticipated that could impair or impact their ability to discharge duties as an Independent Director with an objective independent judgement and without any external influence.
The Board is of the opinion that the Independent Directors of the Company hold highest standards of integrity and possess requisite expertise and experience required to fulfill their duties as Independent Directors.
Further, in terms of Section 150 of the Companies Act, 2013 read with Rule 6 of the Companies (Appointment and Qualification of Directors) Rules, 2014, as amended by the Ministry of Corporate Affairs ("MCA"), Independent Directors of the Company have confirmed that they have registered themselves with the databank maintained by The Indian Institute of Corporate Affairs ('MCA') and will appear for the online proficiency test of IICA, if applicable within the prescribed timelines as set under Rule 6(4) of the Companies (Appointment and Qualifications of Directors) Rules, 2014.
Accordingly, the Board of Directors of the Company is of the view that all the Independent Directors fulfill the criteria of independence and they are independent from the management of the Company.
The terms and conditions of appointment of Independent Directors are disclosed on the website of the Company athttps:// www.datamatics.com/about-us/investor-relations/corporate- governance
MEETINGS OF THE BOARD
During the financial year, four meetings of the Board of Directors were held, the details of which are given in the Corporate Governance Report of the Company, which forms part of this Report. The maximum interval between any two meetings did not exceed 120 days as prescribed under the Act.
BOARD AND COMMITTEE EVALUATION
The Companies Act, 2013 and SEBI Listing Regulations contains broad provisions on Board Evaluation i.e. evaluation of the performance of (i) the Board as a whole, (ii) individual Directors (including Independent Directors and Chairperson) and (iii) various Committees of the Board.
Pursuant to the said provisions, the Board has carried out the annual performance evaluation of the entire Board, its Committees and all the Directors based on the parameters specified in the Report of Corporate Governance.
A separate meeting of Independent Directors was held to discuss the performance of Non-Independent Directors, Board as a whole and the Chairman after considering the views of Executive Directors and Non-Executive Directors.
Company's policy on Director's appointment and remuneration:
The Nomination and Remuneration Committee had laid down criteria for determining Directors Qualification, Attributes and Independence of a Director, remuneration of Directors, Key Managerial Personnel and other employees and criteria for evaluation of Directors, Chairperson, Non-Executive Directors and Board and the evaluation process of the same. The policy may be accessed on the Company's website at below link
https://www.datamatics.com/hubfs/Investors/Corporate-Governance/
Nomination-and-Remuneration-Policy.pdf.
FUTURE GROWTH STRATEGY
Datamatics remains optimistic about the growth prospects in the current fiscal year. The company will continue to focus on key strategic areas including artificial intelligence, talent development, expansion in key international markets, and investments in technology and research. These initiatives are aligned with the Company's vision to enable customers in their digital transformation journeys and drive sustained long-term growth.
• AI-First Approach: Artificial intelligence is a key area of focus for Datamatics. The company has set up a Center of Excellence to support customers in exploring and scaling AI¬ led initiatives. Our approach is centered on building practical, use case-driven AI solutions that can bring efficiency and value to business operations.
• Strengthening Hyperscaler Capabilities: Datamatics is investing in building competencies across major hyperscaler platforms such as Microsoft, Google, and Salesforce. Collaboration with the Hyperscalers will help enhance credibility, shortens sales cycles, and strengthens Datamatics' positioning as a trusted digital transformation partner.
• Focus on the US, European markets:The US and Europe continue to be key markets for Datamatics. With established regional teams and focused go-to-market initiatives, the company aims to further strengthen its presence and deepen customer relationships in these regions.
• Industry-Focused Solutions: Datamatics is aligning its solutions to better serve industries such as Banking, Financial Services, Insurance (BFSI), Manufacturing, and Logistics. By combining domain knowledge with technology expertise, we are helping organizations in these sectors address specific business challenges and improve operational efficiency.
• Talent Development and Innovation:To support future growth, Datamatics will continue to invest in people, processes, and technology. This includes upskilling programs, expanding global talent, and enhancing digital capabilities to meet evolving customer needs. The Company remains focused on
delivering long-term value through innovation and strong customer partnerships.
KEY BUSINESS DRIVERS FOR DATAMATICS IN FY 2026-27
• Invest in AI Services: Datamatics continues to significantly invest in artificial intelligence, machine learning, and generative AI to expand its Al-led services portfolio. These investments focus on building advanced AI use cases, strengthening responsible AI frameworks, and embedding AI across operations, platforms, and customer experiences. By scaling AI services, the Company aims to drive higher- value engagements, improve margins, and address growing enterprise demand for intelligent automation and data- driven decision-making. We have rolled out Google Gemini Enterprise AI across the organization, empowering our teams to build intelligent agents, improve productivity, and drive innovation at scale. This strengthens our Al-first culture and positions Datamatics for sustainable growth and long-term value creation. TruAI is Datamatics' enterprise AI suite for agentic automation, built for complex, decision-intensive processes by combining AI capabilities with process expertise. TruAI Underwriting is the first Agentic AI-based solution in this portfolio, designed to support and streamline insurance underwriting decisions. We will continue to innovate in the AI space and currently working on the development of intelligent AI Agents designed to deliver contextual and autonomous support across business functions.
• Increasing market presence in US And Europe: Datamatics aims to deepen its footprint in the United States and Europe, which represent the largest and fastest-growing markets for digital transformation, AI, and automation services. The Company has strengthened local sales, solutioning, and delivery capabilities to be closer to customers, improve deal velocity, and increase wallet share within existing accounts. This focus enhances revenue diversification, increases exposure to high-value enterprise clients, and supports long¬ term, sustainable growth.
• Strengthen Customer Relationships: Datamatics is focused on building deeper, long-term relationships with clients by transitioning from project-based engagements to strategic, output-driven partnerships. By aligning solutions more closely with customer business objectives, the Company aims to increase account stickiness, improve client lifetime value, and expand cross-sell and up-sell opportunities across Digital Technologies, Digital Operations, and Digital Experiences.
• Collaboration with Hyperscalers - Microsoft, Google, Salesforce: Strategic partnerships with leading Hyperscalers such as Microsoft, Google, and Salesforce are central to Datamatics' go-to-market strategy. These alliances enable the Company to co-create industry-specific solutions, accelerate cloud and AI adoption for clients, and access joint sales and innovation ecosystems.
• Industry Focus: Datamatics is strengthening its focus on high-growth industries including Banking & Financial Services, Insurance, Manufacturing, and Logistics, where enterprises are accelerating investments in AI, automation, and digital transformation. By combining deep domain expertise with AI¬ led solutions and platforms, the Company is well-positioned to address evolving customer needs and drive long-term growth across these strategic sectors.
QUALITY
All the Datamatics' processes have a strong and robust foundation of Quality. It is a non-negotiable element of the way a process, service and product is conceived, designed and delivered end to end. A relentless focus on Customer delight, continuous process improvements and lean and efficient processes have been the hallmarks of the Company for years. This is what provides us an edge over our competition, far and wide. A look at the average duration a customer has been happily associated with Datamatics is an eloquent testimony to our untiring commitment to quality. Quality at Datamatics is a legacy that is being ably carried forward by the present team as well. The industry has also been recognizing the Company's performance. This year too, your Company and its personnel featured prominently at various platforms by winning prestigious awards.
Your Company is the first and the only IT. Company to have won the "International Asia Pacific Award" for Quality in services sector in the year 2007. The Award was won against competition from hundreds of companies from 38 countries spread across the world, including the US, Japan, Australia, New Zealand, Russia, Canada, China, Israel, South Korea, Peru and Mexico. Your Company also won the prestigious "IMC IT Award for Quality" in January 2014. We have won the Global Quality Challenge award of one of the fortune 100 organizations for the ninth time.
Further significant initiatives of the Company towards quality are:
1) Certifications:
The Company's quality management systems (QMS) that forms the backbone of all the processes and the way day- to-day operations are carried out is a very comprehensive and robust standard that draws from a host of international standards and benchmarks. This includes ISO 9001:2015, SEI CMMI, ITIL, Agile, ISO 20000 and so on. Your Company's QMS is at the highest maturity level, Level 5 for CMMI Ver 2.0 SVC model. This covers almost all the locations and services that we cater to. The QMS has also been successfully assessed and certified for ISO 9001:2015. During all the surveillance periodic assessment audits, there has been no major non-conformity observed. All the new centers that we added in the financial year have also been successfully assessed and certified to the above international standards.
In alignment with our environmental and sustainability commitments, we have achieved accreditation for our management systems under ISO 14001, the internationally recognized standard for Environmental Management Systems. Additionally, we have received certification under ISO 45001, the global standard for Occupational Health and Safety Management Systems (OHSMS).
As you are aware, with the growing complexity of the digital economy, the threat on the information security and data also increases in terms of complexity and impact. Your Company is fully aware of this challenge and we constantly keep upgrading our information security management systems (ISMS). Our operations and ISMS have been successfully assessed and are compliant to ISO 27001:2013, SSAE 16 SOC 1 and SOC2 and HIPAA requirements. As you would be aware, these standards are extremely important for Financial, Insurance and Healthcare industries. The Organization is in the process of upgrading ISO 27001:2013 to the latest 2022 version. The Livonia and Philipines operations have also been successfully assessed and certified to PCI-DSS requirements.
The IPR products, TruCap+ and TruBot, TruAI and FINATO have also been successfully assessed for SOC2+ requirements. The Company got certified to the requirements of CyberEssentials (CE) and CyberEssentials Plus (CE+). CE and CE+ are UK Government-backed certification scheme that helps keep an organisation's and your customers' data safe from cyber¬ attacks. It provides a more comprehensive demonstration of an organization's security controls against common cyber threats. These certifications go a long way in establishing credentials of our cyber security preparedness especially for the European zone.
Our commitment to ensure a robust information security management system for our customers has been bolstered by these certifications. We have implemented Security Information and Event Management (SIEM) solution as well which will further strengthen the Information security management. Since COVID 19 lockdown and remote working methodology, there has been a palpable increase in the threat to information and data security. Pre-empting such threats, we have secured our networks further, addressed end point vulnerabilities and implemented mechanisms and tools to address advanced persistent threats (APTs) from all kind of malware attacks. The Company recently implemented EDR (End point Detection and Response) and MDR (Manage Detection and Response) solutions to further enhance our preparedness to any malware threats. We also implemented (MFA) Multiple Factor Authentication solutions to further enhance access and security controls around sensitive data and information being processed by the company. Vulnerability and penetration tests (VA/PT) are carried out regularly through internal as well as external agencies to make sure that our networks and servers are robust to any malicious attacks. We have tied up with an Industry Leader in the space of Cybersecurity management systems Upguard, to monitor and manage our security robustness. We also have a collaboration with leading SOC provider to assess, advise and act on any security threats to our networks. We are proud to share that the current score of 871 / 950 and a rating of A is well above the average score of 668 for the industry. There is an increased focus on employee awareness around information security as well for proactive and preventive measures such as phishing simulations to thwart any malicious attack. There is a conscious thrust on risk management as an organization strategy and the risks and mitigation plans are reviewed regularly at all pertinent levels.
A lot of thrust has also been put in enhancing the overall project management skills of our project managers through formal PMP certification from PMI, USA.
GDPR REGULATIONS AND DATA PRIVACY ACT
As you would be aware, General Data Protection Regulations (GDPR), the most important regulation around data privacy in the European Union region came into force a couple of years back. All our contracts with the customers in the EU region have been revised to incorporate the requirements of GDPR. Our processes have been further strengthened around the GDPR requirements. A dedicated Data Protection Officer (DPO) has been appointed to address issues, if any, raised around GDPR compliance. All the relevant employees and management have been trained on GDPR principles and requirements. GDPR awareness is an integral part of the employee induction program.
We are also gearing our processes to address all the requirements of the Data Privacy Act of India. We are in the process to get assessed and certified to Data Privacy standard, ISO 27701.
2) Customer Satisfaction Tracking:
As you're aware, your Company conducts customer satisfaction surveys at the end of every major milestone to assess customer's perception of our services. The wholly automated survey asks the customers their feedback on a range of parameters that measure their near and long term perceptions about the Company.
We feel proud to share with you that we continue a stellar performance on this count. Your Company scored 5.32 on overall satisfaction rating on a scale of 1-6, 1 being the lowest and 6 being the highest. Another highlight of this survey has been that more than 85% of the respondents have rated us in the top 2 boxes of the rating i.e. extremely satisfied and Delighted. 64 customers have rated us as delighted on all the parameters. Over 60% of respondents expressed "Insist" and "Prefer" to work with Datamatics on Quality of Engagement questionnaire. We believe that in the modern environment Customer Experience i.e. the impression that our customers make during their interaction with us, is extremely critical. Customer Experience, apart from the feedback on the hard deliverables, is an integral part of these surveys. We are glad to share that the results are extremely positive on this front. Apart from this, the more frequent and real time Customer Feedback Capture mechanism that captures feedback through other formal and informal channels also reports an improving trend in the customer sentiment towards our processes and performance.
3) Continuous Improvement - Lean Six Sigma:
The Company has a mature and well-entrenched continuous improvement program. This program is based on the principles of Lean, Six Sigma and Kaizen. The program focusses on making our processes more efficient, productive, accurate and cost effective. The program continues to deliver significant benefits to the organization with improvements in productivity, efficiency, accuracy and customer satisfaction. Overall 500 Lean Six Sigma projects and 2180 Kaizens were successfully completed since 2007
The Company has about 30 Six Sigma Green Belt and 60 Six Sigma White Belt certified professionals along with 6 Six Sigma Black Belt and 1 Six Sigma Master Black Belt certified professionals.
INTELLECTUAL PROPERTY (DATAMATICS GROUP)
At Datamatics, intellectual property is not merely a legal asset it is the cornerstone of our competitive advantage and a direct reflection of our commitment to building proprietary, differentiated solutions for our clients worldwide. Our IP portfolio spans patents protecting breakthrough technologies, trademarks securing our brand identity across global markets, and copyrights safeguarding our creative and software assets.
As of the current reporting period, the Datamatics Group comprising Datamatics Global Services Limited, Lumina Datamatics, and TNQ Technologies collectively holds a strong and growing portfolio of intellectual property across India, the United States, Europe, and the United Kingdom.
Patents: Powering Proprietary Innovation
Our patent portfolio reflects the depth of our R&D investment and our focus on developing technologies that address complex, real-world challenges across document intelligence, AI-driven automation, and digital content management.
The Datamatics Group holds 7 granted patents across India and the United States, covering pioneering innovations in automated document processing, intelligent content transformation, and advanced social network technologies. These patents protect core IP embedded within our flagship products, ensuring that the competitive edge our solutions deliver to clients is both robust and defensible.
In addition the, Datamatics Group has filed 5 patent applications from the year 2024 to 2026, which are under review across India, Europe, and the United Kingdom. These pending applications span next-generation capabilities including AI-driven document processing, intelligent workflow orchestration, dynamic fatigue prediction, and proprietary market analysis underscoring our sustained investment in the technologies that will define the next phase of enterprise automation.
Trademarks: Protecting Our Global Brand Identity
A strong brand is among the most enduring assets a company can build. The Datamatics Group has invested consistently in protecting its brand equity across key international markets, resulting in a portfolio of around 61 registered and active trademarks spanning India, the United States, the United Kingdom, and the European Union.
This extensive trademark coverage ensures that our brand identity and the trust it represents to clients, partners, and stakeholders is protected as we continue to expand our global footprint. The portfolio encompasses our core Datamatics brand, our product families, and the specialised brands of our subsidiaries.
Copyrights: Securing Our Creative and Software Assets
Our software platforms, proprietary tools, and artistic works represent years of dedicated development and creative investment. The Datamatics Group holds 18 copyrights, primarily covering software applications and artistic logos ensuring our ownership of these unique intellectual creations is clearly established and legally protected.
These copyrights form a foundational layer of IP protection that complements our patents and trademarks, collectively ensuring that every dimension of our intellectual output is safeguarded.
Proprietary Products
Alongside its registered intellectual property, the Datamatics Group has built and owns a portfolio of 32 proprietary products platforms conceived, engineered and maintained in-house, and taken to market under our own brands.
Developed through sustained investment in research and development, these products span intelligent automation, artificial intelligence, finance transformation, automated fare collection, eCommerce intelligence and scholarly publishing, and are deployed with enterprise customers across four continents.
Datamatics Global Services Limited
Datamatics Global Services Limited owns eight proprietary products across its Digital Technologies and Digital Operations businesses, with established product lines in Robotic Process Automation, Intelligent Document Processing, Business Intelligence and Automated Fare Collection. The portfolio comprises TruBot, an enterprise RPA platform for rules-based task and process automation; TruCap+, an IDP platform applying AI and machine learning to capture data from structured and unstructured documents; TruBI, a business intelligence and data visualisation platform; TruAI, an enterprise AI platform deployed for underwriting automation and financial statement analysis; TruDiscovery, an enterprise search platform enabling unified discovery across disparate data sources; TruAgent, an Agentic AI platform extending automation beyond rule-based execution to autonomous, reasoning agents; FINATO, an AI-powered finance transformation platform spanning Procure-to-Pay, Order-to-Cash, Record-to-Report and Financial Planning & Analysis; and TruFare, an Automatic Fare Collection platform supporting closed-loop contactless smartcard ticketing and open-loop integration, deployed across metro, rail and rapid transit networks in India and internationally.
The Datamatics Group has developed and owns a portfolio of 32 proprietary, in-house products across AI, automation, finance transformation, eCommerce intelligence, and digital platforms, serving enterprise customers globally.
Our intellectual property portfolio is a living testament to the Datamatics Group's culture of innovation and its resolve to build solutions that are not only best-in-class but uniquely our own. As we continue to invest in next-generation technologies, this portfolio will grow in breadth and depth serving as both a shield for what we have built and a springboard for what we will create.
HUMAN RESOURCE MANAGEMENT:
At Datamatics, building a diverse, agile, and future-ready workforce remains integral to our HR philosophy. We are committed to fostering an engaging and inclusive workplace that attracts, retains, develops, and empowers talent to reach their full potential while aligning closely with business priorities. As of March 31, 2026, Datamatics employs over 15700 employees worldwide.
Datamatics continues to attract talent to high-impact roles, with competitive, performance-driven pay that emphasizes long-term incentives, a wealth of learning opportunities, a commitment to enhancing diversity, equity & inclusion, an employee-centric
climate, well-being-focused infrastructure, and support that promotes collaboration and sustained performance.
To enable sustainable growth, Datamatics continues to invest in future-ready talent, AI-enabled processes, and scalable digital platforms, including building of critical skills for an AI-driven organisation, expanding agile talent models, and embedding intelligence across HR and Business Operations. The focus remains on driving innovation, productivity, and long-term value through trusted customer partnerships.
Our Global Annual Climate Survey was conducted with 84% participation, along with the Dextara Datamatics team. We aimed to understand Datamaticians sentiments this year. With an overall positive sentiment through our consistent work and goodwill, we earned a higher score in terms of NPS and a stable employee pride score.
Our consistent efforts continue to be recognized on diverse platforms globally, enhancing our employer brand and attracting talent:
• In India,
o Datamatics was recognized in India's first DEI Index, highlighting the top 100 Indian Enterprises, by Team Marksmen in collaboration with EY.
• In the Philippines,
o Healthcare Information Management Association of the Philippines (HIMAP) - Kaunlaran Award, highlighting our meaningful contributions to workforce development, community advancement, and sustainable industry growth.
TALENT ACQUISITION
The talent market experienced a steady slowdown during FY 2025¬ 26, with cautious hiring. However, a notable trend of candidates holding offers remains. There is a noticeable surge in AI-related hiring in the market.
Hiring numbers have decreased compared to FY 2024-25 due to the market slowdown. Most competitors experienced a comparable reduction in IT hiring. The Talent Acquisition (TA) Team has participated in multiple AI training programs and has effectively used AI for market research, competitor mapping, job description creation, and search string development. The TA team has effectively secured joining numbers, met SLAs, and maintained a good offer-to-joining ratio.
The team continues to hire gig workers. The team created business feasibility reports for various countries, supporting global expansion strategies and evaluating key factors, including educational infrastructure, talent availability, wage competitiveness, and competitor presence.
The team delivered on the strategies adopted and planned initiatives to meet the defined goals. On Sourcing, the team continued to prioritize connecting with as many diverse candidates as possible through both traditional and emerging sourcing channels. Mass interview drives were conducted as needed by the businesses. The candidate engagement process was effectively executed.
The team regularly conducted desk research on Datamatics offerings and market intelligence on competitors for all businesses. Regular engagement with the business teams was conducted to
understand the business pulse. The year also witnessed the hiring and onboarding of senior strategic hires. The team effectively used cost-effective hiring models, and prioritized direct hiring.
The Talent Acquisition team has proactively integrated best industry practices across the entire recruitment lifecycle, including sourcing, interviewing, and candidate engagement. The commitment to continuous innovation is demonstrated by the successful implementation of strategic initiatives, such as passive candidate engagement and data-driven market intelligence.
LEARNING & DEVELOPMENT:
At Datamatics, our commitment to building a future-ready workforce continued during FY 2025-26, through focused investments in capability development, digital learning, leadership readiness, and emerging technology skills. In partnership with our learning mascot, Datamatics DAT (Develop-Aspire-Transform), and in close alignment with business units, the Learning & Development function strengthened enterprise capabilities to support evolving client, market, and operational requirements.
Capability Building in Emerging Technologies:
• During the year, the team significantly accelerated future- skills readiness through focused learning interventions in Artificial Intelligence, cloud technologies, automation, and digital engineering.
• AI Learning Spectrum initiative offered 31 curated programs from leading institutions, through which our employees completed almost 5000 courses, contributing over 18,000 learning hours.
• Additionally, under the Agentic AI Army initiative, a group of 175 Techies were upskilled through advanced learning pathways covering Agentic AI, LLM engineering, AI engineering fundamentals, and next-generation AI architectures, accounting for over 8,200 learning hours.
• We also conducted the OutSkill - Generative Mastermind program, which saw participation from 848 employees, reflecting strong engagement in generative AI capability building.
Technical and Functional Upskilling:
• Through the CURE framework (Cross-skilling, Upskilling, Reskilling, and Elevated Skilling), multiple technical capability programs were conducted across technologies and business functions. These included React.js, Performance Testing, PL/SQL optimization, DevOps, Cybersecurity, Playwright, Azure APIs, JIRA, Microsoft Project Planning, Data Migration Testing, and other niche skills.
• Tech Talks sessions were also organized for all employees to enhance awareness and expertise in emerging industry technologies.
Digital Learning Ecosystem:
• Team L&D strengthened its digital learning ecosystem by expanding the Elevate Learning Management System to over 290 modules, launching mobile learning access, introducing role-based learning journeys, and launching bite-sized learning capsules under Elevate Bytes.
• Targeted enablement programs were undertaken to drive the adoption of Google Gemini Enterprise across the organization, with approximately 800 licenses deployed to
support productivity and workplace AI adoption. Certifications and Strategic Alliances:
Capability development aligned with strategic partnerships was undertaken, including Microsoft, Google Cloud, Oracle, Salesforce, and the Project Management Institute. During the year, employees earned 24 industry-recognized certifications across cloud, AI, DevOps, data, architecture, and enterprise domains.
Leadership and Managerial Development:
Datamatics invested in people leadership capability through structured programs, including Leadership Talk V3.0, Fit to Lead Bootcamp, Get Set Grow, and Manager in Making. These initiatives covered supervisory, managerial, and first-time manager segments, with participation across locations.
Business Enablement:
Focused learning interventions were delivered for business units, including Sales, FAS, and R&A IT teams. Programs covered solution knowledge, communication excellence, productivity tools, AI applications, change management, customer engagement, and workplace effectiveness. Additionally, internal innovation was encouraged through hackathon initiatives, during which employees presented AI-led use cases to improve current processes and business efficiency.
Learning Culture and Governance:
• To strengthen the learning culture, the Company conducted the Learning Web Series Competition.
• The contribution of internal faculty members was recognized through the Trainer Felicitation initiative, celebrating 84 internal learning ambassadors for their support in capability building.
• During the year, the Learning & Development function also successfully supported key internal and external audits, including ISO 27001:2022, ISO 9001:2015 recertification, ISO 14001, ISO 45001, and internal compliance audits, and achieved zero NCs.
Overall Learning Impact:
• We recorded 411,995 learning person-hours (equivalent to 51,499 training days), averaging 9.48 learning days per employee, representing a 6.5% increase over the previous financial year.
• Learning programs also achieved an average participant feedback score of 4.3 out of 5, reflecting strong learner satisfaction and program effectiveness.
TALENT MANAGEMENT:
During the year, the HR Center of Excellence continued to strengthen Datamatics' talent, leadership, and culture agenda, with a sharp focus on performance maturity, leadership capability building, diversity, inclusion, employee experience, employer branding, and technology-led efficiencies.
• Maintaining a performance-driven culture and development- focused organization:
o Key Talent across functions participated in structured capability-building interventions, including collaborative leadership across geographies, client-centricity, and design-thinking-based learning journeys, linking leadership
behavior to business outcomes.
o Strengthening Promotion Board rigor by bringing in organizational and developmental focus on billability and upskilling. 90% of key talent got promoted to the next grade at a mid-senior level.
o Detailed role, career path, and span-of-control mapping exercise undertaken as a pivotal organizational design to aid growth for Datamaticians, aligned with their development, along with strategic goals.
o Organisational Competency-based focus continues, with key talent decisions taken across functions.
o The Datamatics Mentoring Program (DMP) season four launched with an emphasis on client centricity. The 'Support Squad' model was established, ensuring deeper mentor-mentee accountability, structured development plans across leadership levels and geographies, and reinforcing cross-functional and cross-business learning.
• Recognition, engagement and culture:
o Through the 'Appreciate with Badges' peer-to-peer recognition platform, appreciation remained a core cultural lever, reinforcing a culture of gratitude, collaboration and performance across geographies. More than 2,500 unique Datamaticians (~34%) were appreciated with badges.
o The 'Mind Matters' campaign, aligned with the Datamatics Wheel of Wellbeing, continued to share credible resources, normalize mental health conversations, and integrate wellbeing into everyday organizational dialogue.
• DEI - Deepening DEI into everyday practice:
o Introduced a dedicated policy for 'People with Disabilities' for India.
o Continued global execution of the Datamatics Diversity Charter (DDC) agenda, reinforcing inclusion across gender, generation, ability, culture, and thought.
o 'Coffee, Cakes and Candid Chats', conducted by the CHRO globally, blending local feedback with key Industry insight for each geography.
o 'Datamatics Women in Tech' continues to showcase internal role models and enable aspirational career pathways in tech /tech-enabled roles.
o Focused (Wo) Mentoring sessions were conducted with international speakers, with Customers joining us as Mentors as well, with 700+ unique women & allies joining the sessions globally during the year in a hybrid setup.
o Enabled leadership participation in external DEI forums, positioning Datamatics as a credible voice on inclusive leadership and global talent practices.
• Employee listening & organizational insights :
Successfully conducted the Global Climate Survey, achieving strong participation across geographies, followed by AI-assisted analysis, leadership reporting, and action planning in partnership with internal analytics teams, thereby enabling focused interventions rather than one-size-fits-all actions.
• Leveraging technology and internal capability:
o Infused the MySpace (Darwinbox) HRMS transformation with PMS design, role mapping, project review formats, enhanced workflows and phased change-management enablement.
o Applied automation and GenAI-powered analysis selectively across talent and engagement initiatives to improve speed, insight and decision quality.
• The Datamatics Fellowship Program was successfully established in Puducherry with Tagore Government College of Arts & Science, aligned to Digital Operations talent needs, supporting both employability and responsible talent pipeline creation.
• Leveraging Technology & in-house expertise:
GenAI-powered analysis/ enhancements undertaken for applicable initiatives. All efforts were aligned with a cost¬ conscious focus, enhanced employee experience, and improved productivity (efforts and time) in consultation with our expert business team.
The team ensured consistent, positive employer brand visibility across internal and external platforms, focusing on DEI, well¬ being, CSR, and people success stories, thereby strengthening Datamatics' positioning as a progressive, employee-centric organization.
CORPORATE HR:
The HR function played the biggest role this year in workforce optimization, as a trusted strategic business partner, and employee champion at the same time. HR played a key role in supporting business transitions, including ramp-ups, ramp-downs, and organizational changes, ensuring a people-centric approach with minimal disruption to operations.
The key initiatives undertaken during the year are highlighted as follows:
• Datamatics continued its focus on the Apprenticeship Program through BOAT, NAPS, and CMAPS, enabling structured skill development aligned to business needs. As of March 31, 2026, the Company has trained 334 apprentices across various locations, contributing to the development of a future talent pipeline.
• The Company strengthened its Blended (Work from Office, Work from Home, Work from Client Location, and Hybrid) workforce model. Employee feedback mechanisms and surveys were leveraged to enable data-driven people decisions and improve workforce effectiveness.
• With a view to strengthen the managerial cadre, the CHRO- led forum 'Datamatics Managerial Charter' at Mumbai, Nasik, Pondicherry, Bangalore brought in a sense of shared responsibility in critical people decisions.
• HR enabled workforce optimization through structured redeployment and resource planning initiatives, supporting business requirements while ensuring optimal utilization and cost efficiency.
• The onboarding experience continued to be strengthened through structured interventions, including the 30-60-90-day program, i.e., New Entrant Observation (NEO), enabling faster
integration and improved new joiner experience.
• HRBPs conducted over 8,500 unique one-to-one employee connect sessions during the year, enabling proactive issue resolution, improved engagement, and stronger alignment with business teams.
• Datamatics continued its focus on employee wellbeing through initiatives covering mental health awareness, expert- led sessions, and access to health consultation services, reinforcing a holistic approach to employee wellbeing.
• The HR function continued to leverage digital platforms such as the ticketing system and Ask HR to enhance service delivery, improve turnaround time, and strengthen employee experience.
• The Company accelerated AI adoption across, enhancing productivity, improving turnaround time, and building future- ready capabilities.
• Monthly engagement activities were organized across locations through HRBPs, with continued focus on employee wellbeing, financial awareness, and team engagement, contributing to a positive work environment.
• Reward & Recognition programs and engagement platforms such as Euphoria continued to be leveraged to drive motivation, recognize performance, and strengthen organizational culture.
• Annual reward and recognition platform Datamatics Annual Achievers Award (AAA) celebrated in all locations, with a 50th year anniversary theme around Innovative minds creating Global impact. This event in all our locations globally, continued to extol the value of collaboration, pride and resilience.
US and OVERSEAS HR OPERATIONS:
HR in the U.S. was instrumental in directly shaping business outcomes, workforce stability and company culture. The team continues to handle the fundamentals, but with more tech (AI) and compliance complexity. Operational efficiencies were leveraged during transfers from India, successful execution of new projects. Key operational areas included Talent acquisition, Employee relations, focused interventions around integration of newly acquired Dextara with Datamatics US, Compensation & benefits management, Compliance with all federal, state and local labour laws.
The Overseas HR team continued to work closely with India teams to support global workforce management and mobility. The team delivered seamless employee mobility across international locations, aligned with business expansion priorities. This included orchestrating 19 deputations and new hires across ROW markets (UK, Switzerland, Australia, and UAE), successful deployment of employees in the Netherlands under the EOR model, thereby strengthening global workforce capabilities.
Philippines Human Resource Operations:
Datamatics Philippines delivered a year of strong business impact, driven by disciplined execution across HR, cost optimization, compliance, and strategic business support. The organization strengthened workforce stability while directly contributing to revenue growth, margin improvement, and risk mitigation, positioning HR and Operations as key drivers of business performance.
Operational Excellence & Workforce Stability - The Philippines
operations demonstrated strong resilience and stability across multiple programs, including ramp-ups, transitions, and project closures. Key highlights:
• Successfully managed project closures without any labor cases, ensuring proper employee reassignment and eliminating financial and reputational risk.
• Maintained retention of key talent while supporting expansion and ramp requirements.
• Strengthened workforce stability through effective lifecycle management and engagement strategies.
These efforts ensured continuity of operations while protecting both client relationships and organizational integrity.
Strategic HR Execution & Talent Management - HR continued to evolve as a strategic business partner, enabling both operational success and business growth with key contributions like:
• Delivered high-quality hiring aligned with aggressive ramp and expansion requirements, successfully onboarding over 6,000 part-time associates for event-based projects and full¬ time employees, enabling rapid scalability and uninterrupted operations.
• Strengthened hiring strategy to balance quality, speed, and cost efficiency, and supported business expansion initiatives.
Employee Engagement & Employer Branding - Datamatics Philippines continued to strengthen its employer brand and employee engagement, contributing to both talent attraction and retention. The successful rollout of strategic talent programs, including the ADB Graduate Program, and strong client recognition were highlights.
Learning & Development - Initiatives remained aligned with business needs, focusing on workforce readiness and continuous capability development. Key focus areas:
• Supporting operational ramp-ups through targeted training and readiness programs.
• Strengthening alignment between training, operations, and client expectations.
• Enabling employees to adapt to complex and evolving operational requirements.
Governance, Compliance & Process Excellence - The team maintained strong governance and compliance standards, ensuring operational discipline and risk mitigation.
• Enhancement of HR policies and employment frameworks.
• Strengthening compliance and statutory alignment.
• Continuous improvement in process efficiency and governance structures.
These key initiatives improved operational control and ensured alignment with regulatory and client requirements.
CORPORATE SOCIAL RESPONSIBILITY:
Datamatics continues to deepen its commitment to corporate citizenship, aligned with the United Nations Sustainable Development Goals (UNSDGs), through meaningful CSR activities that impact individuals and communities in India and the Philippines. We stayed true to our emphasis on the environment
and employability, with an overarching focus on empowering marginalized groups.
• In India:
- Enabling Employability in Tier 3 Cities-We continue to support employment opportunities in Tier 3 cities in India, including flexible working options, especially for women and people with disabilities (PwD).
- Sponsoring Education for students - Tagore Govt. Arts & Science (Puducherry) - enabling employability with industry-ready skills and sponsoring Education for meritorious students.
- Save Ocean, Save Earth -Datamatics, associated with Khushiyaan Foundation, organized a beach clean-up drive in Mumbai. The enthusiastic volunteers embodied the Conservation spirit and collected 200+ kgs of plastic waste. The waste collected will be cleaned, separated, and recycled (where feasible) into utility items.
• In the Philippines:
- Hunger Relief Initiative, supporting underserved
communities in partnership with Project P.E.A.R.L.S. Volunteers served 400 hot meals and engaged children through art, storytelling, and interactive learning sessions, offering both nourishment and meaningful encouragement.
- Earthquake Relief Efforts, providing immediate relief, restoring hope, and supporting the health and well-being of 200 disaster-affected families.
- Blood Donation Drive in continued partnership with the Philippine Red Cross. The drive resulted in 27 successful donations, highlighting our shared commitment to health and life-saving causes.
- Mangrove Tree Planting Activity, aiding environmental conservation and supporting the livelihood of the local community.
Additionally,
- Celebrated World Environment Day in collaboration with the Corporate Admin team with a toy donation drive. The team collected toys from Mumbai offices and distributed them to underprivileged children through Angel Xpress NGO.
- Orphanage visit & tech enablement - Datamatics supported young learners at Balsadan orphanage in Nasik by donating computers and hampers, promoting access to technology-enabled learning.
- Honoring Our Heroes by supporting Armed Forces Welfare - In partnership with the Zilla Sainik Welfare Board, Nasik, Datamatics engaged with families of armed forces personnel and reinforced a decade-long association dedicated to community support and inclusion.
- Blood donation drives across Mumbai and Nashik offices, resulting in more than 110 bags donated. Thus, contributing to lifesaving medical support while strengthening partnerships for community well-being.
- Joy of Giving - Datamaticians in Puducherry donated stationery, toys, and clothes (dresses) just before Christmas. This initiative helped bring in emotional comfort and joy
while aiding long-term educational development.
- As a socially conscious and community-driven organization,
we continue to welcome New Joiners with a canvas bag (as part of the ongoing Bonding Time sessions) in association with Little Angels School (Mumbai), a school for students with learning disabilities and special needs.
These initiatives reinforce our commitment to make a lasting difference in the lives of those around us.
DISCLOSURE UNDER SEXUAL HARASSMENT OF WOMEN AT WORKPLACE (PREVENTION, PROHIBITION & REDRESSAL) ACT, 2013
The Company continues to endeavour to create and provide an environment that is free from discrimination and harassment, including sexual harassment. The Company remains committed to ensuring awareness of the provisions of the POSH Act and adherence to its principles.
The Company has constituted an Internal Committee (IC) in compliance with the POSH Act, and the committee's constitution complies with the said Act. In addition, we have conducted awareness training programs for all employees in FY 2025-26.
The Company has adopted an Anti-Sexual Harassment Policy in line with statutory requirements and remains committed to upholding the dignity of every woman employee.
• Number of complaints pending as of the beginning of the financial year: 0
• Number of complaints filed during the financial year: 1
• Number of complaints pending as of the end of the financial year: 1
COMPLIANCE OF MATERNITY BENEFIT ACT 1961
The Company has complied with all the relevant provisions of the Maternity Benefit Act, 1961.
AWARDS & ACHIEVEMENTS
During the year, the Company (including Subsidiaries & Group Companies) and its employees received several awards and recognition, some of which are:
• Dr. Lalit Kanodia, Chairman Datamatics Group won the 'Transformational Impact on Industry 2024' award at MRSI Golden Key Awards.
• Rahul Kanodia, Vice Chairman & CEO, Datamatics, conferred Honorary Doctorate by Amity University, Kolkata.
• Rahul Kanodia, Vice Chairman & CEO, Datamatics recognized as CEO of the Year award at The Business Leader of the Year Awards 2025.
• Datamatics won the Most Humane Organization award at MRSI Golden Key Awards.
• Datamatics won India's Top 100 Organisations in DEI Excellence 2025 - In Partnership with Ernst & Young.
• Sameer Kanodia, Vice-Chairman & CEO, Lumina Datamatics, was honored with the 'CEO of the Year® Award' for the second consecutive year.
• Sameer Kanodia, Vice-Chairman & CEO, Lumina Datamatics, was honored with the "Charismatic Business Leader" award at
the International CXO Conference - PeopleFirst HR Excellence Awards.
• Lumina Datamatics was certified as a Great Place To Work® for the third consecutive year.
• Lumina Datamatics was recognized as "Asia's Most Admirable Brand" at the Asian Brand & Leadership Awards 2025.
• Sameer Kanodia was named "Asia's Leader of the Year" at the Asian Brand & Leadership Awards 2025.
• Lumina Datamatics was awarded "Most Preferred Workplace for Women 2024-2025" by Marksmen Daily.
• Lumina Datamatics received the Indo-American Corporate Excellence Award for Excellence in Service (Indian Company in the US) from the Indo-American Chamber of Commerce.
• Lumina Datamatics was recognized among the ET Now Best Organisations to Work 2025 by the Times Group.
• Lumina Datamatics received the IMC Ramkrishna Bajaj National Quality (RBNQ) Certificate of Merit 2024 in the Service Category from the IMC Chamber of Commerce and Industry.
• Lumina Datamatics received the IMC Ramkrishna Bajaj National Quality (RBNQ) Certificate of Merit 2024 in the Service Category and Milestone Merits Recognition 2025 in the Leadership and Workforce Categories.
DELIVERY FOOTPRINT & OPERATIONAL EFFICIENCY
We completed the consolidation of all Manila operations into the Hanston facility, streamlining workflows and significantly reducing operating costs. This initiative has enhanced collaboration, improved process standardization, and strengthened overall operational efficiency.
In parallel, the successful launch of our Cebu site establishes a dual-site delivery model, providing operational redundancy and enabling further cost optimization through a more competitive talent base. This expansion enhances business continuity and supports scalable growth for large enterprise programs.
Compliance, Security & Industry Recognition
We continue to reinforce our position as a trusted, enterprise- grade delivery partner through key certifications:
• ISO 27001:2022 (Valid until May 26, 2028)
• PCI DSS Level 1 (v4.0.1) (Valid until June 13, 2026)
• SOC 2 Type 2 Report (Issued June 2025)
The achievement of SOC 2 certification for our Philippines operations marks a significant milestone, strengthening client trust and enabling us to compete more effectively in regulated industries.
Awards & Recognition (Delivery Organization & Market Positioning)
Datamatics continues to receive strong external validation across both delivery excellence and global market positioning:
• Recognized by HIMAP, CCAP, IBPAP, and the Asia CEO Awards across Technology Excellence, Leadership, Employer of Choice, Sustained Growth, CSR, and Innovation
• Featured across multiple global analyst evaluations including:
o Insurance Business Process Transformation 2025 RadarView™ - Recognized as Niche Player / Challenger
o Life & Annuities Insurance BPS and TPA PEAK Matrix® 2025 - Major Contender
o Finance & Accounting Outsourcing (FAO) PEAK Matrix® 2025 - Major Contender
o Order-to-Cash (O2C) PEAK Matrix® 2025 - Major Contender
o ISG Provider Lens™ 2025 (Global Capability Center & FAO Services) - Product Challenger
• Recognized among the Top 15-16 global vendors across multiple categories
• Featured in 14 analyst reports in the past year, reinforcing strong global visibility and credibility.
These recognitions collectively strengthen our positioning as a high-performing, globally competitive IT-BPM organization.
PARTICULARS OF EMPLOYEES
Disclosures with respect to the remuneration of Directors and employees as required under Section 197 of the Act read with Rule 5(1) of the Companies (Appointment and Remuneration of Managerial Personnel) Rules, 2014 are annexed as “Annexure - A" to this Report.
In terms of the provisions of Section 197(12) of the Act read with Rules 5(2) and 5(3) of the Companies (Appointment and Remuneration of Managerial Personnel) Rules, 2014, a statement showing the names of top ten employees in terms of remuneration drawn and the name and other particulars of employees drawing remuneration in excess of the limits set out in the said Rules are required to be part of the report. However, having regard to the provisions of the first proviso to Section 136(1) of the Act, the Annual Report excluding the aforesaid information is being sent to the Members of the Company. The said information is available for inspection at the Registered Office of the Company during working hours. Any member interested in obtaining such information may write to the Company Secretary, at the Registered Office and the same will be furnished on request.
DATAMATICS' INSIDER TRADING POLICY FOR REGULATION OF TRADING BY INSIDERS
Datamatics' Compliance Team has formulated an Insider Trading Policy for Directors and employees in compliance with the SEBI (Prohibition of Insider Trading) Regulations, 2015.
The policy lays down guidelines, which advises the insiders on procedures to be followed and disclosures to be made, while dealing with the Company's securities. The policy clearly specifies, among other matters, that "Designated Persons" including Directors of the Company can trade in the Company's securities only when the 'Trading Window' is open. The trading window is closed during the time of declaration of financial results, dividends and other important events as mentioned in the policy.
STRUCTURED DIGITAL DATABASE FOR PREVENTION OF INSIDER TRADING PRACTICE
In accordance with the Securities and Exchange Board of India (Prohibition of Insider Trading) Regulations, 2015, ('SEBI PIT
Regulations') as amended, the Company has customized a secure Insider Trading Compliance Tool (InsiderLens Software) which is maintained in house to prohibit insider trading activity. The Company has in place a structured digital database wherein details of designated persons along with connected persons with whom UPSI is shared on a need to know basis and for legitimate business purposes is maintained with time stamping and audit trails to ensure non-tampering of the database.
The Insider Trading Policy for Regulation of Trading by Insiders is available on our website athttps://www.datamatics.com/about- us/investor-relations/corporate-governance.
The Compliance Team conducts regular awareness initiatives by circulating emails to designated employees on the Company's Prohibition of Insider Trading Policy. Additionally, a comprehensive training module on the policy has been developed and made accessible to all employees via the Company's intranet portal, "Pulse." These measures have effectively mitigated the risk of insider trading violations. Consequently, during the financial year 2025-26, there were no reported instances of insider trading violations.
DIRECTORS' RESPONSIBILITY STATEMENT
In terms of Section 134(5) of the Companies Act, 2013, in relation to the audited financial statements of the Company for the year ended March 31, 2026, your Directors hereby confirm that:
(i) In the preparation of the annual accounts for the Financial Year ended March 31, 2026, the applicable accounting standards have been followed and no material departures have been made from the same;
(ii) In consultation with the Statutory Auditor, accounting policies have been selected and applied consistently, and made judgments and estimates that are reasonable and prudent so as to give a true and fair view of the state of affairs of the Company as at March 31, 2026 and of the profit of the Company for the year ended on that date;
(iii) Proper and sufficient care has been taken for the maintenance of adequate accounting records in accordance with the provisions of the Companies Act, 2013 for safeguarding the assets of the Company and for preventing and detecting fraud and irregularities;
(iv) Annual accounts have been prepared on a going concern basis;
(v) Adequate Internal Financial Controls have been laid down to be followed by the Company and such Internal Financial Controls were operating effectively during the financial year ended March 31, 2026;
(vi) Proper systems have been devised to ensure compliance with the provisions of all applicable laws and that such systems were adequate and operating effectively throughout the financial year ended March 31, 2026.
SECRETARIAL STANDARDS
The Company has complied with secretarial standards issued by the Institute of Company Secretaries of India on Board Meetings and Annual General Meetings.
SECRETARIAL AUDITOR
Secretarial Audit report for the year ended March 31, 2026
As required under provisions of Section 204 of the Companies Act, 2013 and pursuant to Regulation 24A of the Listing Regulations, the reports in respect of the Secretarial Audit for FY 2025-26 carried out by M/s. Tushar Shridharani & Associates LLP, Practicing Company Secretaries, in Form MR-3 has been annexed to this Board Report as "Annexure B1" and forms part of the Annual Report. Also, the Secretarial Audit Reports for FY 2025-26 in Form MR-3 in respect of Lumina Datamatics Limited and TNQ Tech Private Limited the material unlisted subsidiaries of your Company, has been annexed to this Board Report as "Annexure B2" and "Annexure B3" and forms part of the Annual Report.
Secretarial Auditors' appointment
In compliance with Regulation 24A of the Listing Regulations and Section 204 of the Companies Act, 2013 read with rules thereto, the Board at their meeting held on May 15, 2025 the Members at the 37th AGM held on September 18, 2025 approved the appointment of M/s. Tushar Shridharani & Associates LLP, Practicing Company Secretaries (Firm Registration Number L2025MH018100), as the Secretarial Auditors for a term of 5 consecutive years commencing from FY 2025-26 upto FY 2029-30.
Annual Secretarial Compliance Report
In compliance with the Regulation 24A of the SEBI Listing Regulations and the SEBI circular CIR/CFD/CMD1/27/2019 dated February 8, 2019 and NSE Circular Ref No: NSE/CML/2023/30 dated April 10, 2023, the Company has undertaken an audit for the FY 2025-26 for all applicable compliances as per SEBI Listing Regulations and Circulars/Guidelines issued thereunder. The Annual Secretarial Compliance Report duly issued by M/s. Tushar Shridharani & Associates LL , Practicing Company Secretary has been submitted to the Stock Exchanges within the prescribed timelines.
INFORMATION ON AUDITORS' OBSERVATIONS
1) Statutory Auditors:
The report of the Statutory Auditors on the Standalone and Consolidated Financial Statements forms part of this Annual Report. There are no qualifications, reservations or adverse remarks made by the Statutory Auditors in their report.
2) Secretarial Auditor:
The Secretarial Audit Report and Annual Secretarial Compliance Report does not contain any qualification, reservation or adverse remark except delay of 5 days in holding the Risk Management Committee Meeting. The Management has taken note of this observation and has assured to remain more compliant in the future.
STATUTORY AUDITORS
Pursuant to the provisions of Section 139 of the Act 2013 and the Companies (Audit and Auditors) Rules, 2014, M/s. M L Bhuwania and Co LLP, Chartered Accountants (Firm Registration No. 101484W/W100197), were reappointed as Statutory Auditors of the Company at the 34th AGM held on July 29, 2022, to hold office till the conclusion of the 39th AGM to be held in the year 2027
M/s. M L Bhuwania and Co LLP, has furnished a certificate of their eligibility and consent under sections 139 and 141 of the Act and the Companies (Audit and Auditors) Rules 2014, for their continuance
as the Statutory Auditors of the Company for the FY 2025-26. In terms of the SEBI Listing Regulations, the Auditors have confirmed that they hold a valid certificate issued by the Peer Review Board of the ICAI.
The Audit Committee reviews the independence and objectivity of the Auditors and the effectiveness of the Audit process. The authorized representatives of the Statutory Auditors' were present at the 37th AGM of the Company held on September 18, 2025.
MAINTENANCE OF COST RECORDS AS SPECIFIED BY THE CENTRAL GOVERNMENT UNDER SUB-SECTION (1) OF SECTION 148 OF THE COMPANIES ACT, 2013
As per provisions of sub section (1) of Section 148 of the Act, the Company is not required to maintain cost records.
DETAILS IN RESPECT OF FRAUDS REPORTED BY AUDITORS UNDER SUB SECTION (12) OF SECTION 143 OTHER THAN THOSE WHICH ARE REPORTABLE TO THE CENTRAL GOVERNMENT
No frauds were reported by auditors under sub-section (12) of Section 143 of the Act.
CORPORATE GOVERNANCE
Pursuant to the SEBI Listing Regulations, Report on Corporate Governance for the year under review, is presented in a separate section. A certificate from M/s. M L Bhuwania and Co LLP, Chartered Accountants, Statutory Auditors of the Company, confirming compliance the conditions of Corporate Governance, as stipulated under the SEBI Listing Regulations, is annexed to this report.
MATERIAL CHANGES AND COMMITMENTS, IF ANY, AFFECTING THE FINANCIAL POSITION OF THE COMPANY WHICH HAVE OCCURRED BETWEEN THE END OF THE FINANCIAL YEAR OF THE COMPANY TO WHICH THE FINANCIAL STATEMENTS RELATE AND THE DATE OF THE REPORT
No material changes and commitments affecting the financial position of the Company have occurred between the end of the financial year of the Company to which the financial statements relate and the date of this report.
MANAGEMENT DISCUSSION AND ANALYSIS
The Management's Discussion and Analysis Report for the year under review, as stipulated under Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015, is part of this annual report.
COMPOSITION OF THE COMMITTEES OF THE BOARD
There are currently five Committees of the Board, as under:
• Audit Committee;
• Nomination and Remuneration Committee;
• Stakeholders' Relationship Committee;
• Corporate Social Responsibility Committee;
• Risk Management Committee.
Details of all the Committees along with their charters, composition and meetings held during the year, are provided in the "Report on Corporate Governance", which forms part of this Annual Report.
PARTICULARS OF LOANS, GUARANTEES AND INVESTMENTS
Details of loans, guarantees and investments covered under the provisions of Section 186 of the Act, are provided in the Notes to Financial Statements, which forms part of this Annual Report.
CONTRACTS AND ARRANGEMENTS WITH RELATED PARTIES
All contracts, arrangements and transactions entered by the Company with related parties during FY 2025-26 were in the ordinary course of business and on an arm's length basis. During the year, the Company did not enter into any transaction, contract or arrangement with related parties that could be considered material in accordance with the Company's policy on related party transactions.
Accordingly, the disclosure of related party transactions in Form AOC-2 is not applicable. However detailed disclosure on related party transactions as per IND AS-24 containing name of the
related party and details of the transactions have been provided under financial statements.
The Company has formulated a Policy on Related Party Transactions which is also available on Company's website at https://www.datamatics.com/hubfs/Investors/Corporate- Governance/Related-Party-Transaction-Policy-Final.pdf The Policy intends to ensure that proper reporting, approval and disclosure processes are in place for all transactions between the Company and Related Parties.
POLICIES
The SEBI Listing Regulation mandated the formulation of certain policies for all Listed Companies. In compliance with the above requirement, all our policies are available on our website (https:// www.datamatics.com/about-us/investor-relations/corporate- governance). The policies are reviewed periodically by the Board and updated based on need and new compliance requirement.
In addition to its Code of Conduct, key policies that have been adopted by the Company are as follows:
|
Name of the Policy
|
Brief Description & Web Link
|
|
Risk Management Policy
|
The policy provides framework for management of risks and mitigation of threats arising out of the environment under which the Company operates.
https://www.datamatics.com/hubfs/Investors/Corporate-Governance/Risk-Management-Policy.pdf
|
|
Whistle Blower / Vigil Mechanism
|
The Company has formulated and adopted a Whistleblower Policy/Vigil Mechanism for its Directors and Employees to report concerns about unethical behavior, actual or suspected fraud or violation of Company's Code of Conduct and ethics.
https://www.datamatics.com/hubfs/Investors/Corporate-Governance/Whistleblower-Policy.pdf
|
|
Corporate Social Responsibility (CSR) Policy
|
The Policy outlines the Company's strategy for bringing about a transformation in the quality of life of people in the society through social upliftment programs. The CSR activities of the Company will focus on Employability, Education & Training, Health and Environment.
https://www.datamatics.com/hubfs/Investors/Corporate-Governance/DGSL Corporate%20Social%20Resposibility%20
|
| |
Policy.pdf
|
|
Policy on Material Subsidiaries
|
The Policy is framed to determine Material subsidiaries of the Company and to provide governance framework for such subsidiaries of the Company.
https://www.datamatics.com/hubfs/Investors/Corporate-Governance/Policy-for-Material-Subsidiaries.pdf
|
|
Related Party Transactions Policy
|
The Related Party Transactions Policy is framed to ensure the proper approval and reporting of transactions between the Company and its related parties.
https://www.datamatics.com/hubfs/Investors/Corporate-Governance/Related-Party-Transaction-Policy-Final.pdf
|
|
Insider Trading Policy & Code
|
The Policy provides the framework in dealing with the securities of the Company. https://www.datamatics.com/hubfs/Investors/Corporate-Governance/Insider-Trading-Policy-1.pdf
|
|
of Conduct of Practices and
|
https://www.datamatics.com/hubfs/Investors/Corporate-Governance/Policy-leakage-of-UPSI.pdf
|
|
Procedure for fair Disclosure of Unpublished Price Sensitive Information ("UPSI") Policy for
determination and Disclosure of
|
The Policy is framed to provide an overall governance framework for determination of materiality of events / information and to ensure timely and adequate disclosures of material events / information fully, fairly, correctly and transparently to the concerned authorities.
|
|
Materiality of
|
https://www.datamatics.com/hubfs/Investors/Corporate-Governance/Policy-on-Determination-and-Disclosure-of-
|
|
Events
|
Materiality-of-Events.pdf
|
|
Document Retention and
|
The Policy is framed to outline the guidelines for retention and archival for corporate records / documents of the Company. https://www.datamatics.com/hubfs/Investors/Corporate-Governance/Document-Retention-Archival-Policy-Final-
|
|
Archival Policy
|
Policy.pdf
|
|
Dividend
|
This policy sets out principles to determine the amount that can be distributed to equity shareholders as dividends. The
|
|
Distribution Policy
|
policy is framed to achieve dual objectives of appropriately rewarding shareholders through dividends and retaining capital in order to maintain a healthy capital structure to support its future capital and growth requirements. https://www.datamatics.com/hubfs/Investors/Corporate-Governance/Dividend-Distribution-Policy.pdf
|
|
Code of Conduct of Board & Senior Management Policy
|
The Code expects all the members of the Board of Directors and Senior Management personnel of the Company to act in accordance with the highest standards of personal and professional integrity, honesty, and ethical conduct. Every member of the Board of Directors and Senior Management personnel of the Company has an obligation, at all times, to comply with the spirit, as well as the letter, of the Applicable Laws and the principles of this Code.
https://www.datamatics.com/hubfs/Investors/Corporate-Governance/Code-of-Conduct-for-Board-and-Senior-
|
| |
Management-Personnel.pdf
|
INTERNAL FINANCIAL CONTROLS
The Board has adopted policies and procedures for ensuring the orderly and efficient conduct of its business, including adherence to the Company's policies, safeguarding its assets, prevention and detection of frauds and errors, accuracy and completeness of the accounting records and timely preparation of reliable financial disclosures.
The Audit Committee is responsible for implementing and maintaining the internal control and periodically reviews the adequacy and effectiveness of the Company's internal control environment and monitors the implementation of audit recommendations, including those relating to strengthening of the Company's risk management policies and systems.
The Company has adopted accounting policies which are in accordance with Indian Accounting Standards (Ind AS) notified under the Companies (Indian Accounting Standards) Rules, 2015 read with Section 133 of Act and other relevant provisions of the Act.
RISK MANAGEMENT POLICY
Risk Management is embedded in Datamatics operating framework. The Company has a duly approved Risk Management Policy, which lays down broad guidelines for the appropriate authority to identify, assess, categorize and prioritize risks in a timely manner and formulate plans for mitigation of such risks.
Pursuant to SEBI (Listing Obligation and Disclosure Requirements) (Second Amendment) Regulations, 2021, the Risk Management Committee was constituted to frame, implement and monitor the risk management policy for the Company. The composition of the Committee is in conformity with the SEBI Listing Regulations, with the majority members being Directors of the Company. The Committee shall be responsible for monitoring and reviewing the risk management plan and ensuring its effectiveness. The Audit Committee has additional oversight in the area of financial risks and controls. The major risks identified by the businesses and functions shall be systematically addressed through mitigating actions on a continuing basis.
The details of the composition of the Risk Management Committee and its terms of reference, is provided in the section titled 'Report on Corporate Governance', which forms part of this Annual Report.
CORPORATE SOCIAL RESPONSIBILITY (“CSR")
The brief outline of the Corporate Social Responsibility (CSR) Policy of the Company and the initiatives undertaken by the Company during the FY 2025-26 are annexed as “Annexure - C" to this Report in the format prescribed in the Companies (Corporate Social Responsibility Policy), Rules, 2014.
SIGNIFICANT/MATERIAL ORDERS PASSED BY THE REGULATORS
There are no significant/material orders passed by the Regulators or Courts or Tribunals impacting the going concern status of the Company and its operations in the future.
ANNUAL RETURN
Pursuant to Section 92(3) of the Act read with Section 134(3)(a) of the Act, the Annual Return as on March 31, 2026 is available on the website of the Company athttps://www.datamatics.com/about- us/investor-relations/financials.
INSOLVENCY AND BANKRUPTCY CODE, 2016:
There are no proceedings initiated/pending against the Company before any bench of the National Company Law Tribunal under the Insolvency and Bankruptcy Code, 2016 during the financial year under review or as on the date of this report.
DETAILS OF DIFFERENCE BETWEEN AMOUNT OF THE VALUATION DONE AT THE TIME OF ONE TIME SETTLEMENT AND THE VALUATION DONE WHILE TAKING LOAN FROM THE BANKS OR FINANCIAL INSTITUTIONS ALONG WITH THE REASONS THEREOF:
The Company has not made any such valuation during the FY 2025-26.
CONSERVATION OF ENERGY, TECHNOLOGY ABSORPTION, FOREIGN EXCHANGE EARNINGS AND OUTGO
Details relating to conservation of energy, technology absorption and foreign exchange earnings and outgo as required under Section 134(3)(m) of the Act read with Rule 8(3) of the Companies (Accounts) Rules, 2014, are mentioned hereunder:
A. CONSERVATION OF ENERGY:
In view of the nature of activities which are being carried on by the Company, the particulars as prescribed under Section 134(3) (m) of the Act read with Rule 8(3) of Companies (Accounts) Rules, 2014 regarding Conservation of Energy are not applicable to the Company. However, your Company consciously makes all efforts to conserve energy across all its operations.
B. TECHNOLOGY ABSORPTION:
i) Every effort is made by the Company to update the technological skills of its technical staff in order to ensure that they possess adequate skills to enable them to service the Company's clients.
ii) The Company has not imported any technology during the year under review.
C. FOREIGN EXCHANGE EARNINGS AND OUTGO:
Foreign Exchange Earned in terms of Actual Inflows : ' 389.02 crores
Foreign Exchange Outgo in terms of Actual Outflows : ' 55.26 crores
BUSINESS RESPONSIBILITY AND SUSTAINABILITY REPORT
The Business Responsibility and Sustainability Report for the year ended March 31, 2026 as stipulated under Regulation 34 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 is annexed as "Annexure - D" which forms part of this Annual Report.
ENVIRONMENTAL, SOCIAL AND GOVERNANCE (ESG) INITIATIVES
In today's rapidly evolving sustainability-driven global economy, Datamatics recognizes that responsible governance and sustainable practices are fundamental to long-term success. Our commitment to Environmental, Social and Governance (ESG) principles is embedded across our operations and decision-making processes. Through focused initiatives, transparent governance, and a long-term value creation approach, Datamatics continues to strengthen its sustainability journey while delivering positive outcomes for stakeholders, society, and the environment.
Following are the key ESG initiatives and developments at
Datamatics:
1. Science-based Targets (SBTi): Datamatics has formally committed to setting Science Based Targets initiative (SBTi) targets. Scope 3 emissions inventorization is near completion, and the Company plans to develop and submit greenhouse gas emission reduction targets for SBTi validation in FY 2026¬ 27. This initiative reinforces our commitment to aligning climate action with globally accepted climate science.
2. Carbon Accounting and Management: The Company has established a structured approach towards carbon accounting and management. Scope 1 and Scope 2 data collection processes have been streamlined, while efforts are underway to quantify key Scope 3 emission categories, including employee commuting (including work-from-home emissions), purchased goods and services, business travel, and hotel stays. These efforts enable Datamatics to identify emission hotspots, monitor progress, and support informed decarbonization decisions.
3. ESG Committee: The Company has established a cross¬ functional ESG Committee comprising representatives from Legal & Secretarial, Human Resources, Finance, and other key functions. The Committee oversees ESG strategy, drives implementation of sustainability initiatives, and monitors progress across environmental, social, and governance priorities.
4. Environmental Stewardship: Datamatics continues to advance environmental sustainability through initiatives focused on energy efficiency, responsible resource management, e-waste compliance, green computing, and biodiversity conservation.
• Datamatics prioritizes environmental sustainability as a key focus area, actively contributing to building a sustainable society and reducing its carbon footprint.
• The company adheres to the Ministry of Environment and Forests (MoEF) e-Waste Management Rule 2016, supported by a comprehensive e-Waste management policy.
• Electricity conservation is emphasized across all office locations through specific initiatives aimed at reducing global warming impact like - replacing the lights with LEDs at all locations, optimized air conditioners with regular servicing, use of daylight wherever possible in offices etc.
• Datamatics has implemented desktop power-saving software developed by Vigyanlabs, a semi-government technology organization focused on promoting green computing.
These initiatives collectively demonstrate Datamatics' commitment to practical steps in reducing its environmental impact and supporting sustainable business practices.
5. Social Responsibility: Datamatics demonstrates a strong commitment to social responsibility through a broad range of initiatives aimed at fostering sustainable communities and creating meaningful social impact. Key highlights of their social responsibility efforts include:
a) Environmental Sustainability: Juhu Beach Clean-Up Drive:
Datamatics partnered with the Khushiyaan Foundation to conduct a beach clean-up drive at Juhu Beach, Mumbai, with active participation from committed Datamaticians. The initiative delivered a strong environmental impact by collecting over 200 kg of plastic waste, which will be cleaned, segregated, and recycled wherever possible into useful products.
b) Education & Talent Development: Datamatics Fellowship Program:
Through the Datamatics Fellowship Program at Tagore Government Arts and Science College, Datamatics supports the education of selected meritorious students, with a special emphasis on economically disadvantaged and first-generation learners, including those from single¬ parent and orphan backgrounds.
c) Inclusive Employment & Workforce Development in Tier 3 Cities:
We continue to support employment opportunities in Tier 3 cities in India, including flexible working options, especially for women and people with disabilities (PwD).
6. Corporate Governance: Datamatics upholds strong corporate governance built on transparency, ethics, and accountability. Its governance framework ensures compliance, risk management, and strategic oversight, enabling sustainable growth and stakeholder trust through various initiatives as follows:
• Robust policies covering Board evaluation, ethics, anti-bribery, whistleblower protection, stakeholder engagement, insider trading policy, Prevention of Sexual Harassment Policy, Equal Employment, Diversity & Inclusion Policy, Code of Conduct for Board and Senior Management Personnel, CSR policy, Sustainability Sourcing Policy, Whistleblower policy, Policy on material subsidiaries, Annual Performance Evaluation Policy, Board Diversity Policy, Related Party Transaction Policy and many others.
• Balanced Board composition with annual performance evaluations of the Board, its committees, and directors.
• Structured risk management processes to identify, mitigate, and manage business risks.
• Generative AI policy to balance innovation with security and confidentiality.
• Strong Code of Conduct promoting integrity, fairness, and zero tolerance for corruption.
• Focus on diversity, inclusion, and skill diversity at leadership levels.
7. ESG Reporting and Disclosures: Datamatics continues to strengthen its ESG disclosure practices through annual reporting aligned with the SEBI Business Responsibility and Sustainability Report (BRSR) framework. The Company intends to publish an independent sustainability report following approval of its sustainability targets, further enhancing transparency and stakeholder communication.
8. EcoVadis Assessment: EcoVadis evaluates organizations across Environment, Labour & Human Rights, Ethics, and Sustainable Procurement. The Company aims to achieve the EcoVadis 'Committed' badge in the next assessment while leveraging the assessment process to strengthen sustainability management systems and supply chain transparency.
9. Digital ESG Analytics: The Company continues to leverage AI- powered sustainability platforms like Sprih, to strengthen ESG data management, reporting, monitoring, and performance tracking across sustainability metrics.
10. Stakeholder Communication and Awareness: Datamatics actively promotes sustainability awareness through regular stakeholder engagement and communication initiatives. The Company publishes sustainability-themed awareness materials and shares sustainability updates with employees, customers, suppliers, and the Board of Directors. Topics covered include climate change, Scope 1, 2 and 3 emissions, net zero, ISO 14001:2015, greenwashing, UN Sustainable Development Goals, and ESG reporting frameworks.
EMPOWERING LEGAL OPERATIONS WITH THE NEW CONTRACT MANAGEMENT SYSTEM (CMS) PORTAL
Aligned with Datamatics' "DEEP IN DIGITAL" initiative, the Datamatics Legal team, with the help of the Tech team, successfully launched an online portal for contract reviews and management to address the ever-increasing contract requests with the aim of ensuring efficiency and effectiveness in the contract review and execution cycle. With the help of the CMS Portal, all contract requests are now addressed through a digitized platform. CMS Portal has also assisted in managing, tracking, and collaborating for all contract related requests and has significantly eased the process by automating it. Overall, the Datamatics Legal team successfully reviewed and processed approximately 1250 contract requests in FY 25-26 and were able to maintain an average Turn¬ Around Time (TAT) of 1 working day.
The smart features of the Datamatics Contract Management System encompass -
a. comprehensive audit trail ensuring transparency and accountability throughout processes
b. compliance with the Company's Contract Management Policy.
c. automated workflow for review and approvals by the
stakeholders.
d. efficient storage and archival of contracts, streamlining access and retrieval.
e. user-friendly dashboard and detailed reports to provide valuable insights.
f. system goes beyond by offering system-based alerts and email notifications, keeping users promptly informed of key updates.
g. can search for any already executed contracts and agreements.
h. sends out automated system alerts well in advance for agreements that are going to expire or are approaching expiry.
MODERN SLAVERY ACT STATEMENT
The Modern Slavery Act 2015 ("Act") consolidates UK law on slavery and human trafficking. A key provision of the Act, which came into force in October 2015, requires certain businesses to ensure transparency within their supply chains and to prepare an annual Slavery and Human Trafficking Statement. In particular, Section 54, titled "Transparency in Supply Chains", has a significant impact on the corporate sector.
As per Section 54 of Modern Slavery Act, 2015 a statement is required, which shall state the steps taken by an organization during the financial year to ensure that slavery or human trafficking is not taking place in its business or supply chain.
Businesses will have to comply with the reporting requirements laid out in the Act if:
• it is incorporated or a partnership;
• it "carries on a business, or part of a business" in the UK;
• its turnover or the turnover of a parent company and its subsidiaries is equal to or greater than £36 million per annum;
• it supplies goods or services.
Accordingly, in compliance with the Act, a Statement for FY 2025¬ 26 was approved by the Board of Directors.
CAUTIONARY STATEMENT
Statements in this Report, particularly those which relate to Management Discussion & Analysis describing the Company's objectives, estimates and expectations may constitute "forward looking statements" within the meaning of the applicable laws and regulations. Actual results might differ materially from those expressed or implied in the statements depending on the circumstances.
ACKNOWLEDGEMENTS
The Board of Directors place on record their appreciation of the assistance, guidance and support extended by all the Regulatory authorities including SEBI, Stock Exchanges, Ministry of Corporate Affairs, Registrar of Companies, Reserve Bank of India, the Depositories, Bankers and Financial Institutions, the Government at the Centre and States, as well as their respective Departments for their co-operation and continued support. The Company expresses its gratitude to the Customers for their trust and confidence in the Company.
In addition, your Directors also place on record their sincere appreciation of the commitment and hard work put in by the Registrar & Share Transfer Agents, all the suppliers, consultants, clients and employees of the Company.
For and on Behalf of the Board For Datamatics Global Services Limited
Dr. Lalit S. Kanodia Chairman
Place : Mumbai DIN: 00008050
Date : May 21, 2026
|